Global Field & Partner Operations Leader

Precor; Seattle (WA); On-site; USD 170,000 - 230,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous paid time off

401(k) with employer match

Access to mental health services

Job summary

Precor is actively seeking a Director of Global Field & Partner Operations to enhance the global field service experience across direct and partner networks. This strategic role focuses on scaling service delivery while ensuring top-tier customer satisfaction.

The ideal candidate will have 10+ years in field service operations, leading teams and developing global strategies to foster growth. The position offers a competitive salary range of $170,000-$230,000, alongside comprehensive benefits.

Qualifications

• Proven experience managing direct and partner-based service models.
• Strong background in global operations across multiple regions.
• Demonstrated success in driving operational efficiency.

Responsibilities

• Lead global direct field service operations.
• Drive operational excellence across scheduling and performance.
• Establish key KPIs including customer satisfaction.

Skills

Field service operations

Partner management

Operational efficiency

Commercial acumen

Data-driven leadership

Education

10+ years of experience in relevant fields

Tools

CRM (e.g., Salesforce)

ERP systems (e.g., SAP)

Job description

Precor is actively seeking a Director of Global Field & Partner Operations to enhance the global field service experience across direct and partner networks. This strategic role focuses on scaling service delivery while ensuring top-tier customer satisfaction.

The ideal candidate will have 10+ years in field service operations, leading teams and developing global strategies to foster growth. The position offers a competitive salary range of $170,000-$230,000, alongside comprehensive benefits.