Global Field Ops Lead, Retail & Merchandising

SpaceX; Hawthorne (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

SpaceX in Hawthorne, CA is seeking a Field Operations Manager (Consumer Sales Operations Manager) to lead in-market channel programs, coordinating merchandising, audits, and vendor relationships. You will partner with omnichannel marketing managers and travel regularly to launch and audit windows to ensure on-brand retail execution.

This role requires a bachelor’s degree and 6+ years in field marketing or retail operations, with hands-on audit experience and the ability to manage budgets, SLAs,

Qualifications

• Bachelor’s degree required.
• 6+ years in field marketing, retail execution, merchandising operations, or trade marketing.
• Hands-on audits, display resets, or vendor-managed field programs.
• Able to travel to markets and vendor sites.

Responsibilities

• Design and run merchandising and compliance audits across regions.
• Convert audit results into corrective actions with retailers and partners.
• Forecast, order, and manage repair parts for displays.
• Source and contract field-merchandising and install vendors globally.
• Schedule, supervise, and report on installs, refreshes, and teardowns.
• Manage 3rd-party labor teams for assisted-selling programs.
• Set regional inventory minimums and manage 3PL SLAs.
• Flag lead times and risks in campaign planning and report status.
• Provide field insights for continuous improvement.

Skills

Field marketing

Retail execution

Merchandising operations

Vendor management

Cross-functional collaboration

Auditing

Travel flexibility

Communication

Education

Bachelor’s degree

Job description

SpaceX in Hawthorne, CA is seeking a Field Operations Manager (Consumer Sales Operations Manager) to lead in-market channel programs, coordinating merchandising, audits, and vendor relationships. You will partner with omnichannel marketing managers and travel regularly to launch and audit windows to ensure on-brand retail execution.

This role requires a bachelor’s degree and 6+ years in field marketing or retail operations, with hands-on audit experience and the ability to manage budgets, SLAs,