Global Field IT & Security Lead — Travel 50-75%

Phoenix Logistics, LLC; Orlando (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Phoenix Defense is seeking a Senior Field Services Representative to lead a field team of technicians supporting military training systems at US Army sites. The role involves traveling 50-75% and coordinating with engineering, logistics, and QA to ensure quality outcomes.

Qualifications include a Bachelor's in IT or MIS, 5-8 years in IT/ network engineering, and active SECRET clearance. Proficiency with Cisco/VMware and COTS hardware is preferred.

Qualifications

• Bachelor's degree in information technology, MIS, or related field or equivalent experience.
• 5-8 years in computer system/network engineering.
• Familiarity with IT devices, networks, and virtualization.

Responsibilities

• Lead a field team of technicians across US Army sites.
• Install and configure hardware, networks, and CCTV components.
• Troubleshoot field issues during installation and maintenance.
• Provide training to customer personnel.
• Coordinate travel and serve as main on-ground liaison.
• Support virtualization deployments and IT networks.

Skills

Team leadership

Travel readiness

Customer interaction

Communication skills

IT troubleshooting

Education

Bachelor's degree in information technology or MIS

Security clearance - SECRET

Tools

Cisco networks

VMware

CCTV systems

IT hardware

Job description

Phoenix Defense is seeking a Senior Field Services Representative to lead a field team of technicians supporting military training systems at US Army sites. The role involves traveling 50-75% and coordinating with engineering, logistics, and QA to ensure quality outcomes.

Qualifications include a Bachelor's in IT or MIS, 5-8 years in IT/ network engineering, and active SECRET clearance. Proficiency with Cisco/VMware and COTS hardware is preferred.