Global Field Approvals Commercial Leader

CSA America Testing & Certification LLC; Irvine (CA); On-site; USD 115,000 - 150,000; Full time

Job summary

CSA Group is seeking a Commercial Manager, Field Approvals to lead the quoting and scheduling team responsible for on-site inspection and approval of equipment worldwide. You will guide the team toward meeting commercial targets while collaborating with Operations and regional teams to deliver projects that exceed client expectations.

The role emphasizes leadership, process improvement, and global coordination, with travel up to 15%.

Qualifications

• College degree in Business Administration, Engineering, or related discipline, with 10+ years B2B/technical sales experience.
• 3+ years managing a sales or customer service team.
• Experience coordinating with teams across multiple regions or countries.

Responsibilities

• Lead and coach the quoting and scheduling team to improve response time, quote quality, follow-up, and win rate.
• Hire, train, and develop team members to meet commercial objectives.
• Own scheduling performance across Field Approval services and improve resource utilization.
• Collaborate with Operations to reduce lead times and keep projects on schedule.
• Partner with regional CSA Group teams on globally scoped projects.
• Support new account acquisition and grow existing accounts through cross-selling.
• Act as the decision maker on escalated customer issues and complaints.
• Manage the pipeline and revenue forecasts using CRM data and improve processes.

Skills

Sales leadership

Team management

CRM proficiency

Communication skills

Multiregional coordination

TIC industry familiarity

Machinery safety knowledge

Prior sales targets

Education

Bachelor's degree in Business Administration or Engineering

Job description

CSA Group is seeking a Commercial Manager, Field Approvals to lead the quoting and scheduling team responsible for on-site inspection and approval of equipment worldwide. You will guide the team toward meeting commercial targets while collaborating with Operations and regional teams to deliver projects that exceed client expectations.

The role emphasizes leadership, process improvement, and global coordination, with travel up to 15%.