Global Field Approvals Commercial Leader

CSA Group Testing & Certification Inc.; Irvine (CA); On-site; USD 115,000 - 150,000; Full time

Job summary

CSA Group Testing & Certification Inc. in Irvine, CA seeks a Commercial Manager, Field Approvals to lead the quoting and scheduling team for Field Approval services.

You will guide global collaboration with Operations and regional teams to quote, schedule, and deliver projects that exceed customer expectations. You will drive sales growth, hire and develop staff, and improve scheduling efficiency across the organization while coordinating with clients and CSA Group teams worldwide.

Qualifications

• College degree in Business Administration, Engineering, or related discipline; 10+ years B2B or technical sales experience.
• 3+ years managing a sales or customer service team.
• Experience coordinating with teams across regions or countries; TIC industry exp is a plus.
• Strong command of CRM tools and sales metrics; excellent communication and coaching skills.

Responsibilities

• Sales Leadership: lead and coach the quoting and scheduling team; set annual goals and monitor results.
• Team Development: hire, train, and develop team members to meet commercial targets.
• Scheduling Efficiency: own scheduling performance; improve resource utilization and lead times.
• Global Coordination: partner with teams in other regions on multi-location projects.
• Account Growth: support new accounts and cross-sell CSA Group services.
• Customer Escalations: act as decision maker on escalations.
• Pipeline and Process Improvement: manage CRM data and improve processes.
• Travel: ~15% domestic and international travel.

Skills

Sales leadership

Team management

Inbound quotes handling

CRM proficiency

Communication & coaching

Cross-regional coordination

Prioritization under deadlines

Education

College degree in business/engineering

Tools

CRM software

Job description

CSA Group Testing & Certification Inc. in Irvine, CA seeks a Commercial Manager, Field Approvals to lead the quoting and scheduling team for Field Approval services.

You will guide global collaboration with Operations and regional teams to quote, schedule, and deliver projects that exceed customer expectations. You will drive sales growth, hire and develop staff, and improve scheduling efficiency across the organization while coordinating with clients and CSA Group teams worldwide.