Global EHS Service Delivery Manager

Milestone Technologies, Inc.; New York (NY); Hybrid; USD 170,000 - 180,000; Full time

Job summary

Milestone Technologies is seeking a Global Environmental, Health & Safety (EHS) Manager to lead enterprise-scale EHS programs across multiple regions. The role requires directing strategic direction, managing a global team of about 40, and ensuring compliance with regulatory and client requirements while delivering on time and within budget.

The position supports a delivery-focused environment leveraging waterfall and agile practices, with hybrid work options and ~10% travel.

Qualifications

• Bachelor's degree in Environmental Science, Occupational Health & Safety, Engineering, or related field.
• 7+ years in EHS management with cross-functional exposure.
• Experience leading global EHS programs across multiple regions.
• Knowledge of OSHA, ISO 14001, ISO 45001 and local regulatory standards.

Responsibilities

• Drives large-scale global EHS programs across regions and stakeholders.
• Creates and maintains program artifacts (plans, budgets, forecasts) and ensures milestones.
• Manages a ~40 EHS professionals across geographies, including coaching and career development.
• Tracks KPIs and safety metrics; reports progress to senior leadership.
• Coordinates program rollouts and schedules with client sites and leadership.
• Implements continuous improvement and change-management for EHS initiatives.

Skills

Leadership

Cross-functional collaboration

Regulatory knowledge

Program management

Data analytics

Education

Bachelor's degree in Environmental Science or related field

Tools

Intelex

Enablon

Gensuite

VelocityEHS

ServiceNow

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies is looking for a Global Environmental, Health & Safety (EHS) Manager with experience coordinating, planning, tracking, and managing programs involving enterprise-scale EHS operations across multiple regions and complex regulatory environments. This role leads global EHS initiatives by providing strategic direction and executing program work-streams and follow-up to ensure projects are delivered within scope, on time, and within budget. The Manager ensures regulatory and client requirements are met while maintaining quality of operations, establishing documented processes, and defining service ownership for sustained compliance beyond initial implementation. This position leverages a variety of program management practices—including waterfall and agile—to help the team maintain a delivery and continuous-improvement cadence focused on driving value against the EHS program vision. The Manager supports the team's ability to deliver by performing outward-facing functions such as financial tracking, stakeholder relationship management, and reporting to the wider organization. This role directly manages a globally distributed team of approximately 40 EHS professionals. This role is located in the Bay Area, Seattle, Los Angeles, or NYC. Hybrid + 10% travel.

Responsibilities

• Drives large-scale global EHS programs and collaborates with employees, leadership, clients, regulatory bodies, and other internal and external stakeholders
• Creates and maintains program management artifacts (e.g., project plans, WBS, budgets, forecasts, resource tracking, schedules, change requests) and ensures EHS program requirements are defined and teams meet objectives
• Directly manages, coaches, and develops a team of ~40 EHS professionals across multiple geographies, including hiring, performance management, and career development
• Allocates resources and provides teams with the necessary support to address impediments, staffing gaps, and shifting regional priorities
• Works with client stakeholders and site leadership to plan EHS program rollouts and service delivery schedules across the global portfolio
• Works with stakeholders to create high-level preliminary program delivery plans for EHS initiatives, compliance milestones, and risk‑reduction projects
• Manages team metrics and KPIs to evaluate progress against safety targets, incident reduction goals, audit readiness, and delivery milestones
• Aggregates individual site/regional team status into portfolio-level risks, assumptions, interdependencies, and compliance postures
• Reports on overall EHS program delivery status to senior leadership, client executives, and various stakeholders
• Ensures effective communication, collaboration, and team engagement across regions, portfolios, and cross‑functional initiatives
• Establishes and organizes EHS program plans that align with organizational goals, client expectations, and regulatory strategies
• Applies standard techniques and tools to carry out analysis, performance monitoring, and trend reporting for EHS operations (e.g., incident rates, audit findings, training completion)
• Supports problem resolution, investigates incidents and near‑misses, resolves issues, and acts on feedback to drive continuous improvement
• Provides input to regulatory and compliance requirement baselines
• Investigates, manages, and applies authorized changes to baselined EHS requirements in line with change management and management‑of‑change (MOC) policies
• Sets clear expectations for self and team members; takes appropriate actions to ensure obligations are met and a strong safety culture is maintained

Qualifications

• Minimum 7 years of experience in EHS management, with at least 3 years managing large, geographically distributed teams (30+ people)
• Proven track record of successful delivery of global EHS programs and working cross‑functionally with operations, facilities, legal, and client organizations
• Strong knowledge of global EHS regulatory frameworks (e.g., OSHA, ISO 14001, ISO 45001, local/regional regulations) and experience leading teams through audits and compliance programs
• Ability to create and manage detailed program plans showing critical paths, dependencies, constraints, and resource assignments
• Understands resource management across a large team and demonstrates behaviors associated with workforce planning, capacity management, and talent development
• Experience with EHS management systems and platforms (e.g., Intelex, Enablon, Gensuite, VelocityEHS, or similar)
• Working knowledge of incident management and reporting tools (e.g., ServiceNow, EHS‑specific modules)
• Proficient with Google collaboration applications: email, spreadsheet, document, presentation
• Experience with project scheduling tools (e.g., Smartsheet, MS Project) for managing complex multi‑regional timelines
• Bachelor's degree in Environmental Science, Occupational Health & Safety, Engineering, or related technical field; advanced degree or professional certification (CSP, CIH, NEBOSH, or equivalent) preferred

Compensation

Estimated Pay Range: The estimated pay range for this position is USD $170,000/Yr. - USD $180,000/Yr. This is an exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self‑expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.