Global Education Partnerships Director

Shorelight, LLC; Spokane (WA); On-site; USD 130,000 - 180,000; Full time

Job summary

Gonzaga Global, a partnership between Gonzaga University and Shorelight, seeks a Managing Director to lead operations for international programs in Spokane. You will drive enrollment goals, oversee day-to-day operations, and build strong partnerships across campus and Shorelight.

You will guide student experience, manage financial planning, and foster a culture aligned with both institutions' mission. The role demands strategic thinking, exceptional communication, and the ability to motivate a

Qualifications

• 5+ years' experience in management with strong team motivational skills.
• Demonstrated P&L responsibility.
• Proven ability to recruit, lead, motivate, coach, develop, and retain top staff.
• Record of leadership delivering strategic, financial, and operational objectives.
• Understanding of student support services for international students.
• Direct experience within higher education or related educational services.
• Eligibility to work in and travel freely to and from the United States without sponsorship.

Responsibilities

• Serve as strategic leader of the partnership, including understanding and driving enrollment and diversity goals, driving annual strategy, and partnering with university leadership
• Partner with student recruitment leadership to understand competitive landscape and key market opportunities
• Lead all training on academic partnership programs and support regional recruitment activity through campus webinars, campaigns, and events
• Ensure that the program retains students and guides, prepares, and motivates them to degree completion
• Develop the strategy and programs required to deliver exemplary and differentiated customer service
• Ensure academic integrity and compliance
• Ensure systems and procedures are established and followed to maintain accurate records and reporting on all aspects of the program
• Analyze data and reports on the progress of the program and achievement of objectives
• Contribute to financial planning and analysis to support strategic plan
• Lead new product development and optimization to support revenue growth and margin improvement
• Partner with key stakeholders across the university to ensure effective communication, collaboration, and support of key initiatives and goals
• Foster external relationships and partnerships to enhance the profile and success of the program
• Represent the program internationally and domestically, including participation in marketing events
• Manage relationships with all key Gonzaga Global and Shorelight stakeholders across acquisition, academics, student services, finance, and operations
• Recruit, develop, and retain team members to ensure productivity and engagement
• Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organizational goals
• Provide coaching, counseling, and corrective action (when necessary) to team members
• Foster a culture that reflects Shorelight's and the Gonzaga Global's values

Skills

Leadership

Strategic planning

Enrollment management

Budget & P&L

Stakeholder management

Team development

Communication

Job description

Gonzaga Global, a partnership between Gonzaga University and Shorelight, seeks a Managing Director to lead operations for international programs in Spokane. You will drive enrollment goals, oversee day-to-day operations, and build strong partnerships across campus and Shorelight.

You will guide student experience, manage financial planning, and foster a culture aligned with both institutions' mission. The role demands strategic thinking, exceptional communication, and the ability to motivate a