Assistant Director, Communications & Operations

Uniglobaltechnologies; Northern, New York (KY, NY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Columbia University is seeking an Assistant Director, Communications & Operations to support the Center for Undergraduate Global Engagement in New York, NY. The role focuses on communications, marketing, outreach and systems management to support student participation in study abroad and global programs.

The position combines digital communications responsibilities with operational coordination, analytics and event support across the Columbia community, overseeing Terra Dotta and Salesforce to

Qualifications

• Experience supporting communications initiatives.
• Experience with marketing and outreach activities.
• Ability to coordinate content development and communications efforts.
• Familiarity with analytics and program evaluation processes.
• Experience supporting events and workshops.
• Knowledge of systems management, including Terra Dotta and Salesforce.

Responsibilities

• Drive outreach initiatives supporting undergraduate global engagement activities.
• Develop and manage communications and marketing campaigns for global programs.
• Create and coordinate content development for communications materials.
• Support communications coordination across programs and stakeholders.
• Manage analytics and reporting related to communications and engagement efforts.
• Plan and support events including study abroad fairs and orientation workshops.
• Oversee operational systems including Terra Dotta and Salesforce.
• Support student participation initiatives connected to global programs.
• Assist with program evaluation and assessment activities.
• Contribute to digital marketing efforts connected to undergraduate global opportunities.

Skills

Communications experience

Marketing and outreach

Content development coordination

Analytics and evaluation

Event support

Operations support

Tools

Terra Dotta

Salesforce

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

OVERVIEW Columbia University is seeking an Assistant Director, Communications & Operations to support the Center for Undergraduate Global Engagement in New York, NY. This position focuses on communications, marketing, outreach, and systems management that support student participation in study abroad and other global programs. The role combines digital communications responsibilities with operational coordination, analytics, and event support across the Columbia community.

Key responsibilities

• Drive outreach initiatives supporting undergraduate global engagement activities
• Develop and manage communications and marketing campaigns for global programs
• Create and coordinate content development for communications materials
• Support communications coordination across programs and stakeholders
• Manage analytics and reporting related to communications and engagement efforts
• Plan and support events including study abroad fairs and orientation workshops
• Oversee operational systems including Terra Dotta and Salesforce
• Support student participation initiatives connected to global programs
• Assist with program evaluation and assessment activities
• Contribute to digital marketing efforts connected to undergraduate global opportunities

Requirements

• Experience supporting communications initiatives
• Experience with marketing and outreach activities
• Ability to coordinate content development and communications efforts
• Familiarity with analytics and program evaluation processes
• Experience supporting events and workshops
• Knowledge of systems management, including Terra Dotta and Salesforce
• Ability to support operations connected to global programs WHY THIS ROLE MATTERS This role supports student access to study abroad and other global engagement opportunities by strengthening communications, marketing, and operational systems. Effective coordination of programs and systems helps institutions improve participation, outreach, and student awareness across the university community.

Bonus: Application advice

• Highlight experience with communications, marketing, and digital outreach campaigns
• Include examples of supporting programs, events, or student engagement initiatives
• Demonstrate familiarity with systems such as Salesforce or comparable platforms
• Emphasize project coordination, analytics, and organizational skills
• Showcase experience working in higher education, study abroad, or global engagement settings
• Tailor application materials to reflect experience supporting cross-functional programs and communications efforts