Global Dynamics 365 Growth & Partnerships Lead

Caterpillar Financial Services Corporation

Phoenix (AZ)

On-site

USD 173,000 - 259,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a Senior Manager, Business Development - Dynamics 365 to lead global efforts for Cat Converge Suite, focusing on pipeline creation, dealer engagement, and early-stage solutioning.

You will guide a team responsible for pipeline management, relationship development, and identifying dealer needs to generate qualified opportunities for the product sales organization. The role accelerates dealer adoption via a value-led engagement model and scalable dealer interaction

Qualifications

Bachelor's degree in Business, Information Systems, Engineering, or related field.
10+ years of experience in business development, sales, or pre-sales within enterprise software or technology environments.
3+ years of leadership experience managing sales, business development, or pre-sales teams.
Demonstrated experience building and managing sales pipeline in complex enterprise environments.
Experience working with cross-functional teams in a global, matrixed organization.
Experience with Microsoft Dynamics 365 Finance & Operations (F&O)
Experience with of Dynamics 365 Customer Engagement (Sales, Customer Service, and Field Service)
Experience in dealer, distribution, manufacturing, or industrial sectors.
Demonstrable experience conducting D365 product demonstrations
Lead business discovery workshops with dealer stakeholders
Working knowledge of: Power Apps, Power Automate, Dataverse
Understand: API-based integrations, Azure Integration Services concepts, Data migration considerations, Identity and security concepts, Dealer ecosystem integrations (CRM, service systems, rental systems, finance systems, CPQ, eCommerce, etc.)

Responsibilities

Identifying and analyzing organization's strengths and weaknesses and responding to opportunities in business development and operations environment.
Supervising and coordinating the daily activities of staff engaged in promoting a product, driving operational improvement, and overseeing the resolution of customer complaints.
Support business development team in product discussions & product demonstrations
Lead and execute top-of-funnel business development strategy across targeted global dealer accounts.
Own pipeline creation, ensuring quality opportunity development aligned to strategic deployment priorities.
Drive dealer engagement through structured prospecting, stakeholder alignment, and relationship management.
Lead product advocacy efforts, translating Cat Converge Suite capabilities into clear business value for dealers.
Manage D365 Sales as your business development CRM to document opportunities, manage contacts, oversee pipeline health.