Global Digital Patient Experience Leader

PowerToFly; Illinois; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Participation in long-term incentive programs

Paid time off (vacation, holidays, sick)

Job summary

AbbVie is looking for an experienced Associate Director to lead their Digital Patient Ecosystem team in Illinois. This role involves overseeing the implementation of patient support programs across international markets, leveraging data to enhance patient outcomes, and ensuring compliance with governance standards.

Candidates should possess a strong leadership background in digital health, with at least 10 years of experience. A Bachelor’s degree in Digital Health or a related field is required, while a Master’s is preferred. The position offers comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• 10+ years of leadership experience in digital health or bio-pharmaceutical Patient Support Programs.
• Proven ability to manage complex operations and workflows.
• Demonstrated ability to drive insights from data analytics.

Responsibilities

• Lead the Digital Patient Ecosystem and ensure operational excellence.
• Drive continuous improvement in deployment and activation processes.
• Manage vendor relationships and fiscal planning activities.

Skills

Leadership experience in digital health

Strategic thinking

People leadership

Data analytics

Expertise in AI platforms

Education

Bachelor's degree in Digital Health or related field

Master's degree preferred

Tools

Salesforce Health Cloud

Customer Relationship Management (CRM)

Job description

AbbVie is looking for an experienced Associate Director to lead their Digital Patient Ecosystem team in Illinois. This role involves overseeing the implementation of patient support programs across international markets, leveraging data to enhance patient outcomes, and ensuring compliance with governance standards.

Candidates should possess a strong leadership background in digital health, with at least 10 years of experience. A Bachelor’s degree in Digital Health or a related field is required, while a Master’s is preferred. The position offers comprehensive benefits including health insurance and a 401(k) plan.