Global Digital Experience Manager, Sustainability and AI

Amazon Inc.; New York (NY); On-site; USD 121,000 - 163,000; Full time

Job summary

Amazon.com Services LLC is seeking a Digital Experience Manager to lead GEO-driven content strategy and AI-assisted production across our sustainability properties, including theclimatepledge.com and sustainability.aboutamazon.com. You will partner with editorial and channels to optimize AI discoverability and manage day-to-day site operations.

The role combines content strategy, digital operations, and creative prototyping, requiring strong writing, SEO knowledge, and the ability to translate

Qualifications

• Bachelor's degree in communications, marketing, advertising or business.
• 3+ years of experience in digital content strategy, web operations, digital marketing, or a hybrid creative/technology role.
• Strong understanding of SEO fundamentals and emerging GEO principles.
• Strong writing and editing skills with the ability to distill complex topics into clear, GEO-optimized content.

Responsibilities

• Partner with editorial to optimize stories and site content for AI-powered search.
• Define and maintain content quality standards for AI-generated content.
• Monitor AI search landscape and adapt content strategy for visibility and accuracy.
• Conduct GEO-focused content audits and develop remediation strategies.
• Advise on interactions with generative AI systems to ensure trustworthy content.
• Produce high-quality content across modalities using AI tools.

Skills

Content strategy

Stakeholder management

SEO fundamentals

Editing/writing

Analytical thinking

Education

Bachelor's degree in communications, marketing, advertising or business

Tools

Content management system

Design tools (Figma, Adobe Creative Suite)

Web analytics (Adobe Analytics, Semrush, GA)

Job description

Amazon.com Services LLC is seeking a Digital Experience Manager to lead GEO-driven content strategy and AI-assisted production across our sustainability properties, including theclimatepledge.com and sustainability.aboutamazon.com. You will partner with editorial and channels to optimize AI discoverability and manage day-to-day site operations.

The role combines content strategy, digital operations, and creative prototyping, requiring strong writing, SEO knowledge, and the ability to translate