Global Deployment & Client Experience Lead

Circana; United States; On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision insurance

401(k) plan

Job summary

Circana is looking for a Deployment & Client Experience Specialist to lead client success for the Liquid AI Solutions suite. This role focuses on optimizing deployment processes and managing client feedback effectively. Ideal candidates will have 3-6 years experience in similar roles, strong project management skills using JIRA, and a commitment to enhancing client satisfaction.

Join Circana to contribute to an inclusive team where diversity is celebrated and growth is ensured. Strong analytical and communication skills are necessary for success in a dynamic environment.

Qualifications

• 3-6 years of experience in client deployment or client success operations.
• Experience in a global environment supporting SaaS solutions.
• Ability to manage multiple workstreams and stakeholders.

Responsibilities

• Develop and improve deployment tooling and processes.
• Manage client feedback and analyze trends in client experience.
• Coordinate resolution of recurring issues across clients.
• Facilitate alignment between cross-functional teams.

Skills

Project management skills

Analytical mindset

Excellent communication

Process-oriented

Detail-oriented

Tools

JIRA

Job description

Circana is looking for a Deployment & Client Experience Specialist to lead client success for the Liquid AI Solutions suite. This role focuses on optimizing deployment processes and managing client feedback effectively. Ideal candidates will have 3-6 years experience in similar roles, strong project management skills using JIRA, and a commitment to enhancing client satisfaction.

Join Circana to contribute to an inclusive team where diversity is celebrated and growth is ensured. Strong analytical and communication skills are necessary for success in a dynamic environment.