Global Data Center Operations Leader

NTT Limited; Texas; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Job summary

NTT DATA is seeking a Manager, Data Center Operations to lead engineering teams across data center sites, driving provisioning, decommissioning, remediation, and operational services with a focus on efficiency and compliance.

The role requires 25–50% travel to US-based locations, strong program management, and collaboration with stakeholders to ensure service levels and financial performance. Hybrid work model offered, with competitive compensation and benefits.

Qualifications

• Bachelor’s degree in relevant engineering discipline required.
• PMP certification advantageous.
• Advanced experience managing multi discipline engineering teams within a business critical environment.

Responsibilities

• Lead and manage geographically distributed engineering teams across data center sites.
• Drive successful execution of customer and internal projects against scope, schedule, quality, safety.
• Oversee day-to-day operational performance, resource planning, workforce utilization, and service delivery.
• Establish and maintain cross-functional partnerships with project management, engineering, logistics, deployment, operations, supply chain, and customer stakeholders.
• Manage vendor and subcontractor performance, including service quality, compliance, productivity, financial accountability, and contractual obligations.
• Provide leadership during operational incidents and customer escalations, ensuring timely resolution and root cause analysis.
• Develop and implement operational processes and continuous improvement initiatives to increase efficiency and reduce risk.
• Ensure adherence to safety standards, quality controls, and customer-specific requirements across all delivery activities.
• Oversee budgeting, forecasting, billing validation, cost management, revenue capture, and operational reporting.
• Support business growth through readiness planning, customer engagement, solution reviews, and strategic initiatives.
• Lead performance management, coaching, career development, and succession planning for engineering and operational teams.
• Provide operational governance and reporting to senior leadership, ensuring visibility into performance metrics, risks, escalations, staffing, and project delivery status.

Skills

Leadership

Project management

Stakeholder management

Vendor management

Financial acumen

Communication

Cross-functional leadership

Problem solving

Education

Bachelor’s degree in engineering

Job description

NTT DATA is seeking a Manager, Data Center Operations to lead engineering teams across data center sites, driving provisioning, decommissioning, remediation, and operational services with a focus on efficiency and compliance.

The role requires 25–50% travel to US-based locations, strong program management, and collaboration with stakeholders to ensure service levels and financial performance. Hybrid work model offered, with competitive compensation and benefits.