Global Data Center Health & Performance Program Lead

Amazon Web Services (AWS); Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Senior Technical Infrastructure Program Manager to lead the Global Data Center Performance Indicator program.

You will define metrics, drive cross‑region initiatives, and partner with mechanical/electrical, software, data science teams to scale performance monitoring and uptime for AWS data centers. You will own end-to-end lifecycle from risk identification to fleet-wide resolution, communicating executive recommendations on cost, timing, availability, and

Responsibilities

• Own the strategy and roadmap for global infrastructure health and performance programs, prioritizing investment by risk, customer impact, and scale.
• Define the performance indicators, signals, thresholds, and data-quality standards that measure the health of data center infrastructure, and hold them to a high technical bar.
• Drive programs across regions and organizational boundaries, aligning engineering, operations, software, and data science partners on priorities, standards, and success metrics.
• Set the technical requirements for the tools and platforms that build, deploy, and scale performance monitoring, and partner with software and machine learning (ML) teams on where automation and anomaly detection add the most value.
• Extend program coverage to new equipment types and domains, and establish mechanisms for transitioning mature capabilities to operational owners.
• Full lifecycle ownership from risk identification to global fleet-wide resolution, including standards and processes for tracking, reporting, and closing actions.
• Prepare narratives for executive leadership with recommendations that articulate decision points relative to cost, timing, availability, and strategic trade-offs.

Job description

Amazon Data Services, Inc. is seeking a Senior Technical Infrastructure Program Manager to lead the Global Data Center Performance Indicator program.

You will define metrics, drive cross‑region initiatives, and partner with mechanical/electrical, software, data science teams to scale performance monitoring and uptime for AWS data centers. You will own end-to-end lifecycle from risk identification to fleet-wide resolution, communicating executive recommendations on cost, timing, availability, and