Senior Data Center Health & Performance Program Lead

Amazon Web Services (AWS); Bellevue (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Senior Technical Infrastructure Program Manager to lead the Global Data Center Performance Indicator (DCPI) program for AWS Field Engineering in Bellevue, WA.

You will define health metrics, set data standards, and drive cross-functional programs across regions to improve uptime and efficiency. You will shape the global strategy for data center health, collaborate with mechanical, electrical, software, and data science teams, and guide investments and

Qualifications

• Strong engineering judgement and ability to provide recommendations despite uncertainty.
• Detail- and data-oriented approach to program management.
• Experience managing engineering projects across disciplines such as mechanical, electrical, software, and data science.

Responsibilities

• Own the strategy and roadmap for global infrastructure health and performance programs, prioritizing investment by risk, customer impact, and scale.
• Define the performance indicators, signals, thresholds, and data-quality standards that measure the health of data center infrastructure.
• Drive programs across regions and organizational boundaries, aligning engineering, operations, software, and data science partners on priorities, standards, and success metrics.
• Set the technical requirements for the tools and platforms that build, deploy, and scale performance monitoring, and partner with software and ML teams on automation and anomaly detection.
• Extend program coverage to new equipment types and domains, and establish mechanisms for transitioning mature capabilities to operational owners.
• Full lifecycle ownership from risk identification to fleet-wide resolution, including tracking, reporting, and closing actions.
• Prepare narratives for executive leadership with recommendations that articulate decision points relative to cost, timing, availability, and strategic trade-offs.

Skills

Engineering judgement

Detail oriented

Engineering project management

Job description

Amazon Data Services, Inc. is seeking a Senior Technical Infrastructure Program Manager to lead the Global Data Center Performance Indicator (DCPI) program for AWS Field Engineering in Bellevue, WA.

You will define health metrics, set data standards, and drive cross-functional programs across regions to improve uptime and efficiency. You will shape the global strategy for data center health, collaborate with mechanical, electrical, software, and data science teams, and guide investments and