Global Customs & Compliance Coordinator

Kuehne+Nagel; East Point (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Kuehne+Nagel is seeking a Customs Specialist to optimize import/export flows and ensure compliant clearance of shipments. You will coordinate ISF filings, communicate with clients and forwarders, and manage documentation and systems like Cargo Wise.

You will stay current with evolving regulations, collaborate with internal teams, and actively support compliance improvements while delivering high‑quality service to our customers.

Qualifications

• Minimum 2+ years of experience in Customs Clearance and customer service.
• Working knowledge of Cargo Wise and customs brokerage systems.
• Familiarity with domestic and international geography and key ports.
• Basic knowledge of INCOTerms, Harmonized Tariff Schedule, and regulatory requirements.

Responsibilities

• Coordinate ISF and Customs Clearance and deliver shipments from start to finish.
• Communicate with customers, freight forwarders, and internal teams to obtain information.
• Accurately classify merchandise and prepare documentation for customs.
• Monitor entry status and follow up with CBP on discrepancies or delays.
• Proactively inform clients about shipment status and required documentation.
• Maintain compliance by following customs regulations and internal policies.
• Collaborate with other departments to ensure seamless import logistics.
• Identify potential compliance risks and escalate to management.
• Prepare reports and analyze KPIs related to clearance efficiency.

Skills

Customs clearance experience

Customer service experience

Geography knowledge

Regulatory knowledge

Education

High school diploma or GED

Tools

Cargo Wise

Job description

Kuehne+Nagel is seeking a Customs Specialist to optimize import/export flows and ensure compliant clearance of shipments. You will coordinate ISF filings, communicate with clients and forwarders, and manage documentation and systems like Cargo Wise.

You will stay current with evolving regulations, collaborate with internal teams, and actively support compliance improvements while delivering high‑quality service to our customers.