Global Customs Brokerage Support Specialist

FreightPath, Inc.; Federal Way, Northern (WA, KY); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) Matching

ESPP

Health Savings Account

Life Insurance

Parental Leave

Dependent Care FSA

EAP

Training and Development

Educational Assistance

Job summary

Expeditors is seeking a Customer Service Representative for customs brokerage in Seattle, WA. This full-time role supports smooth customs processes and timely data entry, ensuring accurate client billing and regulatory compliance across ocean, road, and air shipments.

As a Fortune 500 global logistics leader headquartered in Seattle, Expeditors offers a professional, growth-oriented environment with strong internal promotion culture and comprehensive benefits.

Qualifications

• Role requires strong customer service capabilities.
• Experience with data entry and billing is a plus.
• Good knowledge of customs brokerage process and regulations.

Responsibilities

• Ensure smooth and timely customs process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Custom files and reporting.
• Ensure accurate and timely client billing.
• Interpret Desk Level Operating Procedure for import/export instructions.
• Transfer customs declaration information into the customs entry system.
• Verify customs declaration information and submit to customs authority.
• Ensure compliance at all times to regulations.
• Understand elements of customs process including classification, valuation, origin.
• Understand ocean, road and air documentation process.
• Pro-active approach, strong organizational and computer skills.

Skills

Customer service

Data entry

Communication

Organizational skills

Computer skills

Tools

Customs software

ERP system

Job description

Expeditors is seeking a Customer Service Representative for customs brokerage in Seattle, WA. This full-time role supports smooth customs processes and timely data entry, ensuring accurate client billing and regulatory compliance across ocean, road, and air shipments.

As a Fortune 500 global logistics leader headquartered in Seattle, Expeditors offers a professional, growth-oriented environment with strong internal promotion culture and comprehensive benefits.