[Global CS] Senior Field Application Engineer – Bay Area

DEEPX Co., Ltd.; San Jose (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Innovative work environment

Opportunity for growth in a startup

Job summary

A pioneering AI semiconductor company based in San Jose, CA is seeking a Senior Field Application Engineer. You will engage with customers to provide technical support, lead product demonstrations, and work closely with R&D teams. The ideal candidate will have a BS/MS in computer science or Electronics Engineering and solid experience with deep learning frameworks such as TensorFlow and PyTorch. Excellent communication skills and the ability to address complex technical challenges are essential for this role. This position offers a unique opportunity to contribute to industry-leading AI technologies.

Qualifications

• Solid experience with deep learning frameworks.
• Hands-on experience with embedded systems or hardware development.
• Strong analytical and problem-solving abilities.

Responsibilities

• Engage with customers to understand their technical requirements.
• Lead product demonstrations and technical workshops.
• Investigate technical challenges and propose solutions.
• Collaborate with R&D and product development teams.
• Support development of technical strategies based on trends.

Skills

Deep learning frameworks

Analytical abilities

Problem-solving skills

Excellent communication

Interest in new technologies

Education

BS or MS in computer science or Electronics Engineering

Tools

TensorFlow

PyTorch

ONNX

Job description

[Global CS] Senior Field Application Engineer – Bay Area 직군 FAE 경력사항 경력 5~20년 고용형태 정규직 근무지 San Jose, CA 95134 미국 캘리포니아 산호세

Frontier of On-device AI Semiconductors

for Everyone, Everywhere

About DeepX Co., Ltd.

DEEPX is a forward-thinking Series D startup architecting the infrastructure for the Physical AI era.

By delivering the world’s most energy-efficient NPU technology, we are solving the critical power and heat challenges of Generative AI to bring super-intelligence to every device, everywhere.

Our global leadership is validated by our record-breaking recognition as a multi-year CES Innovation Award honoree (2024 & 2026) and being named the 2024 Frost & Sullivan Company of the Year in the NPU sector. With an enterprise value approaching 1 trillion KRW, DEEPX offers a unique pre-IPO

opportunity to join a market leader defining the new industry standard for the $70B AI semiconductor market.

We are currently scaling toward mass production of our flagship DX-M1 (Samsung 5nm) with over 50 global projects scheduled for 2026, while engineering next-generation 2nm solutions to support 100B parameter Large Language Models (LLM) at the edge. ☞ Link

★ If you want to be part of world-class innovation? Please talk with us.

★Explore our journey: The DEEPX White Paper ☞ Link

★ Frost & Sullivan, 2024 Company of the Year in the NPU sector!

Check out how Frost & Sullivan, famous for predicting the emergence of future global companies like Tesla and Google, evaluated DeepX!

☞ Link

★ If you want to know more about DeepX's business, check out the DeepX white paper!

☞ Link

Responsibilities:

• Technical Support & Consulting: Engage with customers to understand their technical requirements, offering expert guidance and in-depth support for NPU products and associated software.
• Product Demonstrations & Training: Lead engaging product demonstrations and technical workshops, while also creating comprehensive training materials tailored to customer needs.
• Issue Resolution & Continuous Improvement: Investigate technical challenges based on customer feedback, diagnose root causes, and propose practical solutions to optimize product performance.
• Internal Collaboration: Collaborate closely with R&D and product development teams at our headquarters to refine products, develop detailed technical documentation, and suggest enhancements.
• Technology Research & Strategy: Support the development of differentiated technical strategies by analyzing emerging global trends, competitor activities, and advancing innovation in the AI semiconductor space.

Qualifications:

• BS or MS degree in computer science, Electronics Engineering, or a related discipline.
• Solid experience with deep learning frameworks, including TensorFlow, PyTorch, and ONNX.
• Ideally, hands‑on experience with embedded systems, SoCs, or hardware‑related development and support.
• Strong analytical and problem‑solving abilities to address complex technical challenges.
• Excellent communication skills to collaborate effectively with customers and internal teams.
• A keen interest in learning new technologies and a proven ability to adapt to rapidly evolving landscapes.

Preferred Qualifications:

• Experience in AI, machine learning, or deep learning projects with a focus on real‑world applications.
• Expertise in technical support or consulting, particularly for computing devices like NPUs or GPUs.
• Experience collaborating with global clients, and proficiency in additional languages such as Korean or Chinese.
• Experience in creating technical documentation, leading seminars, and facilitating workshops.