Global Controls & Risk Manager

Bank of America; United States; On-site; USD 120,000 - 155,000; Full time

Job summary

Bank of America is seeking a Global Treasury & Merchant Operations Risk and Business Control Manager to strengthen risk governance and control discipline across the organization. The role focuses on leading policy oversight, monitoring LRRs, and partnering with FLU and Change Management teams.

You will build robust QA, drive remediation for issues, mentor associates, and ensure timely QA activities, data accuracy, and governance dashboards.

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Regulatory Applicability & Impact: Lead and manage end-to-end policy and regulation oversight, including understanding requirements and scope, determining applicability, impact assessment on business processes, change remediation, ongoing adherence, evidence collection, assessing control design and effectiveness, and performing documentation review.
• Quality Assurance & Challenge: Perform review and challenge of impact assessment responses to ensure accuracy, completeness, timeliness, consistency, and appropriate interpretation and application of requirements.
• Global Strategy Support: Partner with global stakeholders to support cross-regional initiatives, ensuring consistency. Develop sustainable applicability and impact documentation with clear justifications and clear process alignments.
• Leadership & Development: Mentor and provide guidance to less experienced associates, fostering a culture of accountability, continuous im

Job description

Bank of America is seeking a Global Treasury & Merchant Operations Risk and Business Control Manager to strengthen risk governance and control discipline across the organization. The role focuses on leading policy oversight, monitoring LRRs, and partnering with FLU and Change Management teams.

You will build robust QA, drive remediation for issues, mentor associates, and ensure timely QA activities, data accuracy, and governance dashboards.