Global Concierge Security Manager-Automation & Threat Ops

Arctic Wolf; Eden Prairie (MN); On-site; USD 126,000 - 222,000; Full time

Benefits offered by this job

Equity for all employees

Flexible time off

401k match

Training and career development

Job summary

Arctic Wolf is seeking a Manager, Concierge Security to lead large distributed teams delivering security services. You will define processes, implement executive visions, and focus on automation to ensure top‑tier customer experience.

The role requires strong leadership in security operations, cloud expertise with AWS/Azure, and a track record of reducing risk across global SaaS environments. This is a full‑time, on‑site position with competitive compensation.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science or related field.
• Cybersecurity certifications are preferred.
• Experience leading Security Operations in global environments with Cloud/SaaS.

Responsibilities

• Hire, train, and lead large dispersed Concierge security teams.
• Define processes and align with cross‑functional teams.
• Translate executive vision into high‑quality customer experience.
• Drive automation across security tooling and workflows.
• Develop performance metrics showing business impact and risk reduction.
• Collaborate with Customer Success, R&D, and Sales Ops to ensure effective delivery of security services.
• Shape security strategy by integrating data for full situational awareness.

Skills

Team leadership

Cloud security

Security operations

Threat hunting

Communication/presentation

Education

Bachelor's degree in Information Systems/CS

Cybersecurity certifications

Tools

AWS

Azure

Job description

Arctic Wolf is seeking a Manager, Concierge Security to lead large distributed teams delivering security services. You will define processes, implement executive visions, and focus on automation to ensure top‑tier customer experience.

The role requires strong leadership in security operations, cloud expertise with AWS/Azure, and a track record of reducing risk across global SaaS environments. This is a full‑time, on‑site position with competitive compensation.