Global Compensation Operations Manager

OpenAI; San Francisco (CA); On-site; USD 151,000 - 168,000; Full time

Job summary

OpenAI seeks a Compensation Operations Manager to support and execute the operational infrastructure for global variable compensation programs across Sales, Technical Success, Partnerships, and other GTM teams.

You will lead scalable commission processes, oversee policy implementation, and drive audit practices in close partnership with Revenue Operations, Finance, Total Rewards, HRIS, and GTM Systems to ensure accurate, compliant, and scalable compensation delivery for the field.

Qualifications

• 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.
• Deep experience administering variable compensation programs at scale.
• Strong experience with compensation systems and operational tooling.
• Experience executing payout cycles, quota workflows, plan administration, and compensation governance.
• Demonstrated ability to build and improve scalable operational processes in high-growth environments.
• Strong cross-functional stakeholder management and communication skills.
• Strong analytical, systems, and problem-solving capabilities.
• A hands-on approach with a high level of accuracy, ownership, and attention to detail.
• Comfort balancing strategic context with day-to-day operational execution.

Responsibilities

• Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes.
• Design and maintain scalable processes that ensure accurate and efficient compensation administration.
• Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams.
• Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams.
• Execute recurring compensation payout cycles, reconciliations, and operational close processes.
• Execute compensation letter generation, distribution, tracking, and record management.
• Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.
• Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy.
• Field Support & Enablement: Serve as a key point of contact for compensation-related field questions and inquiries.
• Build and maintain support resources, FAQs, documentation, and intake processes.
• Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.

Skills

Stakeholder management

Communication skills

Analytical thinking

Attention to detail

Process improvement

Operational excellence

Tools

Compensation platforms

Job description

OpenAI seeks a Compensation Operations Manager to support and execute the operational infrastructure for global variable compensation programs across Sales, Technical Success, Partnerships, and other GTM teams.

You will lead scalable commission processes, oversee policy implementation, and drive audit practices in close partnership with Revenue Operations, Finance, Total Rewards, HRIS, and GTM Systems to ensure accurate, compliant, and scalable compensation delivery for the field.