Global Community Specialist

Razer; Irvine (CA); On-site; USD 51,000 - 85,000; Full time

Job summary

Razer in Irvine, CA seeks a Global Community Specialist to grow its online communities through engaging content and proactive moderation. You will monitor trends in gaming, esports, and social media to keep Razer at the forefront of its social channels.

This role requires coordinating with global marketing and product teams, managing influencer relationships, and analyzing performance to drive audience growth while fitting within a dynamic, evenings-and-weekends schedule.

Qualifications

• Bachelor’s degree in Communications, Marketing, Digital Media, or PR or equivalent.
• 1+ year in community management or social media marketing.
• Strong organizational skills and attention to detail.
• Knowledge of social media best practices and metrics.
• Experience with social media management and analytics tools.

Responsibilities

• Manage day-to-day communications on social channels to grow engagement and followers.
• Moderate Discord and Reddit communities through engagement and rule enforcement.
• Create engaging content across multiple social channels.
• Coordinate with global marketing/product teams on social strategies.
• Maintain a social content calendar with stakeholders.
• Analyze owned social media and external channels and provide insights.
• Perform ad-hoc department administrative duties.

Skills

Community management

Social media marketing

Content creation

Analytics

Editorial calendar

Team collaboration

Gaming knowledge

Organizational skills

Education

Bachelor's degree in Communications, Marketing, Digital Media, or PR

Tools

Social media management tools

Analytical tools

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

Job Summary

The Global Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game. Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.

Essential Duties & Responsibilities

• Manage day-to-day communications on the social media channels of Razer and Team Razer (Facebook, Instagram, Twitter and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Manage and moderate Razer’s Discord and Reddit communities through active engagement, timely responses, discussion management, and enforcement of community guidelines.
• Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement.
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes content/campaign planning and creation.
• Maintain relationships with online influencers/content creators through active outreach.
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery.
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement.
• Perform ad-hoc department administrative duties as required
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Communications, Marketing, Digital Media, or PR or equivalent work experience.
• 1+ experience in community management or social media marketing.
• Great organizational skills with strong attention to detail
• Ability to analyze and revise operating practices to improve efficiency.
• Understanding of social media best practices, relevant industry trends, online marketing, and engagement techniques.
• Experience in the use of social media management and analytical tools/software and editorial content calendaring.
• Ability to work in a fast-paced environment, focusing on generating business results.
• Ability to work with global teams across multiple time zones and cultures.
• Gamer and gaming knowledge is required.

Salary Ranges:

$50,700.00 - $84,500.00 (per annum). Disclaimer: Exact compensation may vary based on skills, experience, and location.

Equal Opportunity Employer

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission “For Gamers. By Gamers.”, we create cutting-edge products and experiences that define the ultimate gameplay. Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it. Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross-cultural environment. The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer

We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed — including for disability or religious practices — so every team member can perform and contribute at their best.