Global Command Center Operator: Surveillance & Security

Garda World Security; Stamford (CT); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability insurance

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Global Command Center Operator in Hartford, CT. You will monitor security systems, spot threats, and document incidents using Genetec. This role requires strong observation skills and the ability to respond to incidents swiftly.

As an Operator – Surveillance, you will control access, verify identities, and coordinate with law enforcement during emergencies. The position offers full-time hours, a $31.00/hour wage, and a comprehensive benefits package

Qualifications

• Experience in a command center, SOC, or GSOC environment.
• Leadership or supervisory experience.
• Experience with CCTV software and access control systems.
• CT Guard Card License required.
• Ability to interact with sites in multiple states/countries.
• Authorized to work in the United States.
• Strong report writing and technical proficiency.

Responsibilities

• Monitor security systems to detect suspicious activity using Genetec.
• Document events with detailed incident reports.
• Respond quickly to incidents or threats.
• Control access to secure areas and verify visitor identities.
• Analyze systems for vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure safety of people and property.
• Dispatch and use radios, phones, alarms, and badge readers effectively.

Skills

Command center / SOC experience

Leadership / Supervisor experience

CCTV software experience

Report writing skills

Technical proficiency

Multi-site / multi-state coordination

Authorized to work in the US

Education

CT Guard Card License

Tools

CCTV Software

Access control systems

Job description

GardaWorld Security Services is seeking a Global Command Center Operator in Hartford, CT. You will monitor security systems, spot threats, and document incidents using Genetec. This role requires strong observation skills and the ability to respond to incidents swiftly.

As an Operator – Surveillance, you will control access, verify identities, and coordinate with law enforcement during emergencies. The position offers full-time hours, a $31.00/hour wage, and a comprehensive benefits package