GSOC Supervisor

GardaWorld; Stamford (CT); On-site; USD 64,000 - 66,000; Full time

Benefits offered by this job

Set schedule

Full-Time

Weekend availability

Location Hartford CT

Hourly wage $31

Benefits package

Career growth opportunities

Uniform provided

Job summary

GardaWorld Security Services is hiring a Global Command Center Operator in Hartford, CT. You will monitor security systems with Genetec, document incidents, and respond swiftly to threats while controlling access and verifying visitor identities.

Ideal candidates have command center or GSOC experience, strong report writing skills, and tech proficiency. This is a full-time role with a set morning schedule and weekend availability, offering $31/hour and comprehensive benefits.

Qualifications

• Experience in a command center, SOC or GSOC environment.
• Leadership/supervisor experience.
• Experience with CCTV software and access control systems.
• CT Guard Card License required.
• Authorized to work in the U.S.
• Strong report writing skills.
• Proficient with technology.

Responsibilities

• Monitor security systems to detect suspicious activity using Genetec.
• Document observed events and incidents with detailed reports.
• Respond quickly to incidents or potential threats.
• Control access to secure areas and verify visitor identities.
• Analyze security systems for vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure safety of individuals and property.
• Dispatch and communicate using radios, phones, alarms, and badge readers.

Skills

Attention to detail

Strong observation skills

Report writing

Tools

Genetec

CCTV Software

Access control systems

Job description

GardaWorld Security Services is Now Hiring a Global Command Center Operator !

Ready to suit up as a Global Command Center Operator?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

High Level Global Security Operations Center Operator.

High Level Computer Skills Required.

What’s in it for you:

• Set schedule: Global Command Center Operator-
• Full-Time:
• Monday- Friday 6AM-2PM
• WEEKEND AVAILABILITY REQUIRED
• Hartford, CT
• Competitive hourly wage of $31.00 / hour
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities Of a Global Command Center Operator

• Monitor security systems to detect any suspicious activity using Genetec
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property
• Dispatching and ability to effectively use and communicate with radios, phones, alarms, and badge readers.

Qualifications Of a Surveillance Security Guard

• Experience working in a command center, SOC, and/or GSOC environment
• Leadership/ Supervisor Experience
• Experience working with CCTV Software, and access control systems.
• CT Guard Card License required
• Interact with sites in multiple countries / multiple states
• Be authorized to work in the U.S.
• Strong report writing skills
• Strong proficiency with technology

In the United States, GardaWorld Security remains the only guarding security company to be *Certified by Great Place to Work*.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

**STATE LICENSE NUMBER LW0399C**