Global Command Center Operator – Surveillance (Full-Time)

GardaWorld; Hartford (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off and holidays

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is actively seeking a Global Command Center Operator in Hartford, CT. You will monitor security systems, document events, and respond to threats, ensuring safe access and rapid incident handling. The role requires Genetec proficiency and statewide responsibilities across sites.

Competitive hourly wage and comprehensive benefits accompany career growth and uniform provision. Applicants must be able to work shifts as listed and be authorized to work in the U.S.

Qualifications

• Experience in a command center, SOC, or GSOC environment.
• Experience with Genetec and security system monitoring.
• CT Guard Card License required; U.S. work authorization.

Responsibilities

• Monitor security systems to detect suspicious activity using Genetec.
• Document events and incidents with detailed reports.
• Respond quickly to incidents or potential threats.
• Control access to secure areas and verify visitor identities.
• Analyze security systems for vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure safety of people and property.
• Dispatch and communicate via radios, phones, alarms, and badge readers.

Skills

Observation skills

Report writing

Tech proficiency

Education

CT Guard Card License

Tools

Genetec

Access IT

Vanderbilt

Otis EMS

Radios / badge readers

Job description

GardaWorld Security Services is actively seeking a Global Command Center Operator in Hartford, CT. You will monitor security systems, document events, and respond to threats, ensuring safe access and rapid incident handling. The role requires Genetec proficiency and statewide responsibilities across sites.

Competitive hourly wage and comprehensive benefits accompany career growth and uniform provision. Applicants must be able to work shifts as listed and be authorized to work in the U.S.