Global Cocoa Communications Strategist

Mars; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Job summary

Mars seeks a Manager, Global Cocoa Communications in Chicago, IL, onsite. You will lead internal and external cocoa communications, support sustainability storytelling, and build trusted relationships with leaders, Associates, media, and partners.

The role emphasizes reputation management, content creation, and strategic stakeholder engagement across global markets. Requires a Bachelor’s degree and 6–8 years in communications, with sustainability experience; regional/global experience preferred;

Qualifications

• Bachelor’s degree in a communications-related field.
• 6-8 years’ experience across internal and external communications, with sustainability communications experience strongly preferred.
• Regional or global experience is preferred.
• Experience within agency or NGO is welcomed.
• High autonomy.

Responsibilities

• Reputation: Build a positive reputation for Mars by delivering a best-in-class communications plan supporting our cocoa strategy. Raise awareness for our Cocoa for Generations agenda with a view to further strengthen our reputation and lay the groundwork for policy advocacy, in partnership with the Public Affairs team.
• Associate Communication: Deliver an internal communications strategy in partnership with the global segment CA team to build excitement and engagement with Associates. Equip our leaders to deliver effective and compelling communications around Cocoa. Identify opportunities to amplify cocoa stories internally to drive Associate pride.
• Content Creation: The development and production of quality content, including video, that enhances our corporate and brand cocoa storytelling.
• Agency & Partner Management: Support strategic smooth running of day-to-day partnership and engagement. In addition, manage relationship with communication teams from key partners and collaborators.
• Market Support: Lead the development of reactive communications materials, including holding statements, media responses, Q&A, briefing documents, and stakeholder messaging. Support markets in the management of emerging issues, reputational risks, and stakeholder concerns related to cocoa sourcing and sustainability.
• Media Engagement, Monitoring & Intelligence: Engaging with key journalists, media and influencers as needed in support of reputation goals. Oversee global monitoring of cocoa-related media coverage, stakeholder activity, NGO campaigns, industry developments, and emerging issues. Track competitor, industry, and NGO communications relating to cocoa sustainability, sourcing, human rights, and environmental issues.
• Executive & Leadership Reporting: Produce executive briefings, leadership updates, and issues summaries on cocoa-related developments. Support leadership engagement with stakeholders through the development of key messages, talking points, and presentation materials related to cocoa topics.

Skills

Internal communications

External communications

Sustainability communications

Stakeholder engagement

Education

Bachelor’s degree in Communications, Public Affairs, Journalism, Environmental Management or related field

Job description

Mars seeks a Manager, Global Cocoa Communications in Chicago, IL, onsite. You will lead internal and external cocoa communications, support sustainability storytelling, and build trusted relationships with leaders, Associates, media, and partners.

The role emphasizes reputation management, content creation, and strategic stakeholder engagement across global markets. Requires a Bachelor’s degree and 6–8 years in communications, with sustainability experience; regional/global experience preferred;