Global Clinical Supply, Process Steward - Planning - Hybrid

Merck; West Point (PA); Hybrid; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid holidays

Vacation

Sick days

Job summary

Merck is seeking a Senior Specialist, Global Clinical Supplies Process Steward to ensure planning processes are defined and supported by SAP workflows and SME networks. You will coordinate Forecasting, MRP/Supply Planning, and master data within the Planning domain, partnering with cross-functional teams.

Join a team focused on standardizing global processes, delivering enhancements, and driving efficient operations in a hybrid environment at our USA - West Point location.

Qualifications

• 5+ years in supply chain management or planning
• 3+ years with SAP including Demand Management, MPS and MRP
• Ability to manage a diverse portfolio of projects

Responsibilities

• Develop and implement Global Clinical Supplies processes aligned with objectives.
• Act as SAP and Global Business Processes knowledge expert for Planning and Forecasting.
• Drive system solutions to business challenges across Global Clinical Supplies.
• Support Demand Tracker and enhancement prioritization.
• Drive process standardization, implementation, and training on new processes.
• Review SOPs and assess changes against system impact.
• Collaborate with Global Process Steward Network and cross-functional partners.
• Support tier management and escalations for transactional issues.
• Provide Deviations, Investigation, and CAPA support in planning
• Identify process-driven opportunities to improve performance
• Develop trust-based relationships to drive change with stakeholders

Skills

Business processes

Change management

Clinical supply chain

Clinical trial management

Data analysis

GMP

MRP

Risk management

SCM

Education

Bachelor's degree in science/engineering

Master's degree in science/engineering

Tools

SAP

Job description

Role Overview

As part of the Global Clinical Supplies organization, the Process Stewards works at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.

Job Description

As part of the Global Clinical Supplies organization, the Process Stewards works at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.

The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance.

This Process Steward role is specifically oriented towards the Planning domain, supporting business processes and SAP capabilities related to forecasting (custom SAP solution), MRP/Supply Planning, and master data.

Primary Activities

• Lead the development and implementation of Global Clinical Supplies processes that align with Global Clinical Supplies short- and long-term objectives.
• Act as the overall knowledge expert of SAP and Global Business Processes for Supply Chain Planning and Forecasting.
• Drive business challenges to resolution with system solutions across our company's Global Clinical Supplies.
• Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization.
• Drive business process standardization, implementation, and training on new processes.
• Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact.
• Contribute to our company's Global Clinical Supplies Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads.
• Support tier management and escalations for transactional issue resolution.
• Ensure to provide support Deviations, Investigation, and CAPAs in the planning area
• Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
• Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a diverse group of stakeholders.

Education

• Bachelor's degree in science, Engineering or similar field with 5+ years of relevant experience, or a
• Master's degree in Science, Engineering or similar field with 3+ years of relevant experience preferred.

Required Experience And Skills

• 5+ years of experience in Supply Chain Management or a related planning support function, with demonstrated knowledge of forecasting, supply planning, production scheduling, and business process execution.
• 3+ years of working experience with SAP, with demonstrated knowledge of Demand Management, Master Production Scheduling (MPS), Material Requirements Planning (MRP), and related planning processes.
• Ability to manage a diverse portfolio of projects and initiatives.

Required Skills

Business Processes, Change Management, Clinical Supply Chain Management, Clinical Trial Management, Data Analysis, Good Manufacturing Practices (GMP), Materials Requirements Planning (MRP), Risk Management, Supply Chain Management (SCM)

Preferred Skills

Cross-Functional Teamwork, Demand Management, Process Improvements, Supply Chain Planning (SCP)

US And Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Requirements

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

• EEOC Know Your Rights
• EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

Primary location for this posting is

USA - Pennsylvania - West Point

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$117,000.00 - $184,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Annual bonus and long-term incentive, if applicable.

Additional location(s):

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

10%

Flexible Work Arrangements

Hybrid

Shift

1st - Day

Valid Driving License

No

Hazardous Material(s)

No

Job Posting End Date

11/17/2026

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R424843