Global Clinical Supply - Process Steward - Packaging - Hybrid
Merck & Co.
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Job summary
Merck & Co. in West Point, PA is seeking a Senior Specialist, Global Clinical Supplies Process Steward to define and document SAP-enabled processes for packaging execution, operation planning, and clinical labelling.
You will partner with process owners and SMEs to ensure workflows and tools support current and future needs. You will drive standardization, oversee SOP reviews, and collaborate across the organization to implement improvements while maintaining process integrity and change
Qualifications
- Bachelor's degree in science, engineering or similar field with 5+ years of relevant experience.
- Hands-on SAP experience in supply chain modules is required.
- 5+ years of experience in Supply Chain Management or related manufacturing, packaging support and clinical labelling functions.
Responsibilities
- Lead development and implementation of Global Clinical Supplies processes aligned with objectives.
- Act as SAP and Global processes knowledge expert for packaging and operation planning.
- Drive business challenges to resolution with system solutions across Global Clinical Supplies.
- Support business case development and maintain the Demand Tracker.
- Drive process standardization, implementation, and training on new processes.
- Review SOPs and assess process changes against system impact.
- Contribute to the Global Process Steward Network and collaborate with cross-functional teams.
- Support tier management and escalations for transactional issue resolution.
- Provide Deviations, Investigation, and CAPAs support in packaging and operations planning.
- Identify process-driven opportunities to improve business performance.
Skills
Education
Tools
Job description
As part of the Global Clinical Supplies organization, the Process Stewards work at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.
The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Clinical Labelling, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance.
This Process Steward role is specifically oriented towards the Packaging Execution, Operations Planning and clinical labelling domain, supporting business processes and SAP capabilities related to operations planning (BOMs, Recipes, Master Data/ECM, etc.), Packaging, clinical labelling and operational transactions, etc.
- Lead the development and implementation of Global Clinical Supplies processes that align with Global Clinical Supplies short- and long-term objectives.
- Act as the overall knowledge expert of SAP and Global processes for packaging and operation planning (BOM's, Recipes, ECM etc) and Clinical labelling.
- Drive business challenges to resolution with system solutions across our company's Global Clinical Supplies.
- Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization.
- Drive business process standardization, implementation, and training on new processes.
- Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact.
- Contribute to our company's Global Clinical Supplies Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads.
- Support tier management and escalations for transactional issue resolution.
- Ensure to provide support Deviations, Investigation, and CAPAs in the packaging and operations planning area.
- Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
- Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a group of stakeholders.
- Bachelor's degree in science, Engineering or similar field with 5+ years of relevant experience, or Strong Experience in Clinical Packaging and/or labelling experience.
- Hands‑on SAP experience in supply chain modules is required.
- 5+ years of experience in Supply Chain Management or related manufacturing, packaging support and clinical labelling functions, with demonstrated experience in GXP compliance, and business process execution.
- 3+ years of experience working with SAP Production Execution & Master data (BOMs, Recipe and ECM) and/or SAP Clinical Labelling, with demonstrated knowledge of quality management and warehouse management processes.
- Ability to manage a portfolio of projects and initiatives.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to both technical and non‑technical audiences.
- Ability to collaborate effectively with cross‑functional teams and external partners.
- Ability to accurately identify risks to issue resolution, project timelines, scope, or deliverables, and escalation accordingly.
- Demonstrated ability to develop strong, trust‑based, collaborative relationships to drive change and execute priorities with a group of stakeholders.
- Results‑oriented, with a proven ability to execute collaborative projects and develop subject matter expertise.
- Demonstrated expertise in system and business process design, including process analysis, optimization, and solution development, preferably within the pharmaceutical or life sciences industry.
- Experience supporting large‑scale SAP implementations, including business process deployment, system enhancement initiatives, and/or master data migration activities.
- Experience with SAP PI sheets and Clinical packaging processes.
- Hands‑on experience with business processes.
Business Processes, Change Management, Clinical Supply Chain Management, Data Analysis, Good Manufacturing Practices (GMP), Packaging, Production Scheduling, Project Management, Risk Management, Supply Chain Systems
Communication, Cross‑Functional Leadership, SAP Business Technology Platform (SAP BTP), SAP Implementations, Warehouse Management
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
USA - Pennsylvania - West Point
$117,000.00 - $184,200.00
This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .
Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.
We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Regular
No relocation
No
10%
Hybrid
1st - Day
No
No
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