Director, Supply Chain Management (Hybrid)

Merck & Co.; West Point (PA); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Merck & Co. is seeking a Strategic Supply Chain Planning Lead to shape and execute end-to-end planning strategies for Global Clinical Supply. You will partner with Pharmaceutical Sciences and Quality to drive alignment, efficiency, and compliance across a multi-country clinical supply footprint.

The role emphasizes KPI development, cross-functional collaboration, and leadership in a matrix environment. Hybrid work arrangements are available within the West Point, PA area.

Qualifications

• BS with 10+ years of experience, MS with 8+ years, or PhD with 6+ years in a scientific, business, or related discipline.
• Knowledge of supply chain planning and end-to-end processes.
• Strong strategic thinking and business acumen.
• Proven ability to influence in a matrix environment without direct authority.
• Experience driving process improvements and transformation initiatives.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to work in a fast-paced environment and manage competing priorities.
• Ability to mentor and develop junior staff.

Responsibilities

• Define, maintain and improve KPIs for end-to-end planning, showing portfolio health and performance.
• Partner with stakeholders to establish KPI definitions, data sources, reporting cadences, and governance.
• Create principles for siting, capacity and portfolio prioritization across materials and packaging.
• Lead cross-functional initiatives to strengthen end-to-end planning and drive alignment.
• Act as SME for planning standards, governance, scenario planning and continuous improvement.
• Mentor junior staff and support onboarding and change-management activities.

Skills

Knowledge of supply chain planning

Strategic thinking

Leadership in matrix environment

Process improvement experience

Communication & stakeholder engagement

Managing changing priorities

Mentoring & coaching

Education

BS with at least 10 years experience, MS with at least 8 years experience, or PhD with 6 years experience or equivalent in scientific, business or related discipline

Job description

Job Description

Strategic Supply Chain Planning Lead

The Global Clinical Supply (GCS) organization manages the "end-to-end" clinical supply for the company's portfolio. GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.

The Strategic Supply Chain Planning Lead is a senior individual contributor accountable for shaping and executing end-to-end supply chain planning strategies across the overall GCS clinical supply portfolio. This role partners with Pharmaceutical Sciences, GCS internal stakeholders, and external entities to drive alignment and deliver high-quality, compliant, and efficient outcomes. As a recognized subject matter expert, the successful candidate will help define strategic direction, lead and collaborate on critical initiatives and special assignments, and advance enterprise-level process improvements. The role is also responsible for helping to establish and oversee planning principles across raw materials, packaging and labeling, and global release planning, while developing KPIs in partnership with GCS stakeholders and partner areas to assess, communicate, and continuously improve overall supply chain health.

Primary activities include, but are not limited to:

• Define, maintain, and continuously improve key performance indicators for the GCS end-to-end supply chain planning team, ensuring metrics provide clear visibility to portfolio health, planning effectiveness, supply continuity, risk exposure, and operational performance.
• Partner with GCS stakeholders and cross-functional partner areas to establish consistent KPI definitions, data sources, reporting cadences, and governance routines that enable fact-based decision making and transparent communication of supply chain performance.
• Create and champion principles for siting, capacity planning, and portfolio prioritization across raw materials, packaging and labeling, and global release planning, ensuring planning decisions are aligned to portfolio priorities, operational feasibility, compliance expectations, and business needs.
• Lead and collaborate on cross-functional initiatives with GCS internal stakeholders, Pharmaceutical Sciences, Quality, Operations, external partners, and other key functions to strengthen end-to-end planning discipline and drive alignment across the clinical supply network.
• Serve as a subject matter expert for strategic supply chain planning practices, providing guidance on planning standards, governance expectations, KPI interpretation, scenario planning, issue resolution, and continuous improvement opportunities.
• Mentor junior staff, support onboarding and training, and contribute to change management activities that build planning capability, reinforce standard work, and promote adoption of improved planning practices across the organization.

Experience and Skills:

• BS with at least 10 years experience, MS with at least 8 years experience, or PhD with 6 years experience or equivalent in scientific, business or related discipline with.
• Knowledge of supply chain planning
• Strong strategic thinking and business acumen
• Proven ability to lead and influence in a matrix environment without direct authority
• Experience driving process improvements and transformation initiatives
• Excellent communication, facilitation, and stakeholder engagement and collaboration skills
• Ability to work in a fast-paced environment, manage competing priorities and adapt to changing business needs.
• Ability to lead, coach and develop team members.

Continuous improvement:

• Recommends & leads process improvements to enhance the efficiency of the E2E Supply Chain Planning team
• Contributes to process harmonization across raw material, packaging, distribution, capacity and release planning.
• Coordinates training of new and junior employees.

Required Skills:

Clinical Supply Chain Management & Planning, Driving Continuous Improvement, EU Regulations, Logistics Management, Operations Management, Pharmaceutical Packaging, Planning Operations, Plan of Correction, Process Improvement Projects, Process Improvements, Project Planning, Project Leadership, Quality Oversight, Stakeholder Collaboration, Supply Chain Processes, Critical Thinking

-Required Skills:

Business Alignment, Business Alignment, Business Process Improvements, Competency Management, Cross-Cultural Awareness, Customer-Focused, Expectation Management, Materials Procurement, Mentoring Staff, Operations Management, Planning, Planning Ability, Process Alignment, Process Implementations, Process Improvements, Production Planning, Project Management Leadership, Scenario Planning, Strategic Leadership, Strategic Objectives, Strategic Planning, Strategic Thinking, Strategy Development, Supply Chain, Supply Chain Processes {+ 1 more}

Secondary Language(s) Job Description

R412665 - Directeur, Chaîne d'approvisionnement : P5 (Responsable de la planification stratégique de la chaîne d'approvisionnement)

L'organisation Global Clinical Supply (GCS) gère l'approvisionnement clinique de bout en bout pour le portefeuille de l'entreprise. GCS est responsable de la planification, de l'approvisionnement, de l'étiquetage, de l'emballage et de la livraison des fournitures cliniques aux centres d'essais cliniques dans plus de 60 pays, conformément aux réglementations mondiales, aux politiques de l'entreprise et aux procédures opérationnelles normalisées.

Les principales activités comprennent notamment :

• Définir, maintenir et améliorer continuellement les indicateurs clés de performance de l'équipe de planification de bout en bout de la chaîne d'approvisionnement de GCS, afin que les mesures offrent une visibilité claire sur la santé du portefeuille, l'efficacité de la planification, la continuité de l'approvisionnement, l'exposition aux risques et le rendement opérationnel.
• Collaborer avec les parties prenantes de GCS et les secteurs partenaires interfonctionnels afin d'établir des définitions cohérentes des ICP, des sources de données, des fréquences de production de rapports et des routines de gouvernance qui favorisent une prise de décision fondée sur les faits et une communication transparente du rendement de la chaîne d'approvisionnement.
• Élaborer et promouvoir des principes relatifs au choix des sites, à la planification de la capacité et à la priorisation du portefeuille pour les matières premières, l'emballage et l'étiquetage ainsi que la planification des libérations mondiales, en veillant à ce que les décisions de planification soient harmonisées avec les priorités du portefeuille, la faisabilité opérationnelle, les exigences de conformité et les besoins de l'entreprise.
• Diriger des initiatives interfonctionnelles et y collaborer avec les parties prenantes internes de GCS, les Sciences pharmaceutiques, la Qualité, les Opérations, les partenaires externes et d'autres fonctions clés afin de renforcer la rigueur de la planification de bout en bout et de favoriser l'harmonisation dans l'ensemble du réseau d'approvisionnement clinique.
• Agir à titre d'expert en matière de pratiques de planification stratégique de la chaîne d'approvisionnement et fournir des conseils sur les normes de planification, les attentes en matière de gouvernance, l'interprétation des ICP, la planification de scénarios, la résolution des enjeux et les possibilités d'amélioration continue.
• Encadrer le personnel moins expérimenté, soutenir l'intégration et la formation, et contribuer aux activités de gestion du changement visant à renforcer les capacités de planification, à consolider les méthodes de travail normalisées et à favoriser l'adoption de pratiques de planification améliorées dans l'ensemble de l'organisation.

Expérience et compétences :

• Baccalauréat avec au moins 10 ans d'expérience, maîtrise avec au moins 8 ans d'expérience, doctorat avec 6 ans d'expérience, ou expérience équivalente dans une discipline scientifique, commerciale ou connexe.
• Connaissance de la planification de la chaîne d'approvisionnement
• Solides aptitudes en réflexion stratégique et excellent sens des affaires
• Capacité démontrée à diriger et à exercer une influence dans un environnement matriciel sans autorité directe
• Expérience dans la mise en œuvre d'améliorations de processus et d'initiatives de transformation
• Excellentes compétences en communication, en animation, en mobilisation des parties prenantes et en collaboration
• Capacité à travailler dans un environnement au rythme soutenu, à gérer des priorités concurrentes et à s'adapter à l'évolution des besoins d'affaires.
• Capacité à diriger, à encadrer et à développer les membres de l'équipe.

Amélioration continue :

• Recommander et diriger des améliorations de processus afin d'accroître l'efficacité de l'équipe de planification de bout en bout de la chaîne d'approvisionnement
• Contribuer à l'harmonisation des processus de planification des matières premières, de l'emballage, de la distribution, de la capacité et des libérations.
• Coordonner la formation des nouveaux employés et du personnel moins expérimenté.

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here - if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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The primary location for this posting is:

USA - Pennsylvania - West Point

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$173,200.00 - $272,600.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

Additional location(s):

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only:

-We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

-We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully-

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

11/5/2026

*A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:

R412665