Global Client Manager

Applicable Limited; Massachusetts; Remote; USD 80,000 - 150,000; Full time

Job summary

Join a forward-thinking company that is reshaping the future of technology and business services. As a Global Client Manager, you will drive new revenue through high bandwidth IP transit services, engaging with ISPs and internet-centric companies. This role offers the opportunity to collaborate with diverse teams and manage key accounts while ensuring customer satisfaction. With a focus on innovation and excellence, you'll be part of a global leader committed to making a positive impact. If you're passionate about technology and sales, this is your chance to thrive in a dynamic environment.

Qualifications

• 3-5 years of high-tech sales experience, preferably in bandwidth sales.
• Familiarity with technical requirements of IP Transit network customers.

Responsibilities

• Generate new sales consistent with monthly targets.
• Develop relationships with key business executives and stakeholders.

Skills

Sales Experience

IP Transit Network Knowledge

Communication Skills

Salesforce CRM

Business Solutions Development

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Bachelor's Degree in Finance

Tools

Salesforce (SFDC)

Microsoft Office

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

What you'll be doing

In this role you will:

• Generate incremental new sales consistent with monthly targets
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
• Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
• Development of close working relationships with NTT international affiliate companies
• Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
• Development of a sales plan consistent with department objectives
• Track, manage, and report ongoing activity relative to plan
• Ability to travel up to 50%, or as needed
• Performs other duties as they may be assigned

This role is perfect for you, if you:

• Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
• Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
• Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
• Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
• Have a good understanding of the respective strengths and weaknesses of such Providers
• Bachelor’s Degree in Business, Marketing, Finance or a related field preferred

Skills and Core Competencies

• Must be familiar with the unique technical requirements of IP Transit network customers
• Development of complex multi-component business solutions within the Technology and/or ISP industries
• Thorough understanding of the underlying technologies and economics of the Internet.
• A track record of over-achieving sales quotas
• Must be able to efficiently communicate to senior management both within and outside the company
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
• Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
• Excellent communication skills, both verbal and written
• Proficient in use of Salesforce (SFDC) or similar CRM
• Proficient in use of all Microsoft Office applications
• Flexibility to work outside of standard 8am-5pm US time zone hour

Organizational Relationships

• Must be able to efficiently communicate to senior management both within and outside the company.
• Ability to work efficiently with finance, sales engineering, legal, IP engineering resources

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.