Global Channel Operations Lead – Remote-First

Azul-Systems; United States; Remote; USD 120,000 - 125,000; Full time

Benefits offered by this job

Remote-first

Healthcare package

Time off & holidays

Referral program

Work with experts in Java ecosystem

Job summary

Azul Systems, Inc. is seeking a Global Channel Operations Manager to strengthen our high‑growth channel ecosystem. You will own the Channel Partner Program, manage the PRM and data in Salesforce, and drive partner engagement across distributors and resellers.

The role requires 5+ years in channel/sales operations, hands-on experience with Impartner, Salesforce, and DocuSign, plus BI/reporting skills. This remote-first position offers strong compensation and benefits.

Qualifications

• 5+ years in Sales Operations, Channel Operations, or Channel Management.
• Experience administering a PRM/partner portal (Impartner), Salesforce.com, and a contract/e-signature tool (DocuSign).
• Experience with BI/reporting tools (Qlik) and commission/incentive platforms (CaptivateIQ).
• Strong written and verbal communication skills.
• Organized, detail- and process-oriented.
• Self-starter, willing to lead channel initiatives.
• Coordinate cross-department resources to execute complex sales strategies.

Responsibilities

• Support the Azul Channel Team on a day-to-day basis.
• Own and manage the Channel Partner Program.
• Administer partner rebates, referral fees, and MDF programs, including payment tracking.
• Coordinate resources to maximize partner engagement.
• Manage PRM platform, partner portal, and vendor relationships (Impartner).
• Handle partner data in Salesforce, deal registrations, and dashboards.
• Provide regular partner sales and ecosystem performance reports.
• Oversee onboarding and compliance for partner registration and access.
• Develop and publish training content in PRM and manage certification data.
• Administer partner content (Highspot) — guides, price books, terms, communications.
• Manage partner contracting (DocuSign) and deal registrations.
• Own the partner support queue (Jira Service Management).
• Support Alliance/Marketplace ops (AWS, GCP) and cross-team syncs.
• Collaborate with Channel Sales leadership to improve the Partner Program.

Skills

Sales Ops (Channel)

Channel Ops

Leadership

Communication

Cross-functional

Organization

Multitasking

Education

Bachelor’s degree

Tools

Impartner

Salesforce.com

DocuSign

Highspot

Jira Service Management

Qlik

CaptivateIQ

Job description

Azul Systems, Inc. is seeking a Global Channel Operations Manager to strengthen our high‑growth channel ecosystem. You will own the Channel Partner Program, manage the PRM and data in Salesforce, and drive partner engagement across distributors and resellers.

The role requires 5+ years in channel/sales operations, hands-on experience with Impartner, Salesforce, and DocuSign, plus BI/reporting skills. This remote-first position offers strong compensation and benefits.