Global Benefits Program Lead

Alo; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

ALO is seeking an experienced Benefits Manager, International to shape and scale our global benefits programs as we expand internationally. You will be the primary benefits partner for an assigned region, collaborating with HR, Legal, Payroll, Finance, Recruiting, and global brokers to launch programs in new countries.

The ideal candidate is strategic and hands-on, comfortable with executives and operations, and able to implement scalable processes that improve the employee experience across a

Qualifications

• 5–8+ years of experience managing employee benefits programs.
• Strong knowledge of employee benefits, insurance markets, and broker/carrier negotiations.
• Experience leading benefit implementations, annual renewals, and vendor relationships.
• Demonstrated project management experience leading complex, cross-functional initiatives.
• Excellent written and verbal communication skills, including experience developing executive presentations and employee-facing communications.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience with HRIS and global benefits administration platforms.
• Experience supporting international or global benefits programs.

Responsibilities

• Partner on Strategy & Market Design for an assigned international region, collaborating with regional HR teams and business leaders.
• Collaborate with the Director of Global Benefits to develop and execute ALO's international benefits strategy.
• Lead annual renewals by partnering with global brokers to evaluate market trends, benchmark benefit offerings, analyze carrier proposals, negotiate plan design and pricing, and develop recommendations for leadership.
• Research statutory requirements, utilization, and employee feedback to identify opportunities that balance competitiveness, compliance, cost, and employee experience.
• Develop executive presentations that support benefit design, budget planning, vendor selection, renewals, and international expansion.
• Lead end-to-end implementation of benefits programs for new countries and vendor transitions.
• Develop project plans, timelines, and implementation strategies while coordinating internal stakeholders, brokers, carriers, and vendors.
• Partner with Recruiting and regional business leaders to align benefit implementations with hiring plans, projected headcount, and business expansion timelines.
• Manage carrier onboarding, brokerage placement documentation, insurance applications, Statements of Work (SOWs), engagement letters, and contractual agreements.
• Monitor project milestones, risks, dependencies, and deliverables to ensure successful implementation.
• Oversee eligibility, enrollments, waivers, dependent verification, recurring eligibility files, and ongoing benefits administration.
• Partner closely with Payroll and HR Operations to ensure accurate benefit deductions and administration.
• Review carrier invoices, reconcile billing, monitor program costs, and support reporting requests.
• Monitor vendor performance and partner with brokers and insurance carriers to continuously improve service delivery and the employee experience.
• Develop and deliver employee education and communication materials that improve benefits awareness, understanding, and engagement.
• Respond to employee and HR inquiries, resolving complex benefit issues with a high level of service.

Skills

Benefits management

Project management

Communication skills

Analytical thinking

Tools

Microsoft Excel

PowerPoint

HRIS systems

Global benefits platforms

Job description

ALO is seeking an experienced Benefits Manager, International to shape and scale our global benefits programs as we expand internationally. You will be the primary benefits partner for an assigned region, collaborating with HR, Legal, Payroll, Finance, Recruiting, and global brokers to launch programs in new countries.

The ideal candidate is strategic and hands-on, comfortable with executives and operations, and able to implement scalable processes that improve the employee experience across a