Global Benefits Operations Specialist (Remote)

Cloudbeds; Oregon; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Remote-first culture

PTO in line with local laws

Fully paid parental leave

Home office stipend by residency

Professional development via Cloudbeds

Job summary

Cloudbeds seeks a detail-oriented Global Payroll & Benefits specialist to support enrollments, events, and changes across platforms. You’ll ensure data integrity and act as a trusted contact for team members, creating guides and training materials to simplify complex benefits topics.

You’ll test new tools, automate workflows, and collaborate with brokers, payroll, and EOR partners to deliver accurate, timely benefits worldwide in a fully remote environment.

Qualifications

• 3+ years in Customer Success, Support, Finance, Sales Ops, HR, or a similar operational role.
• Strong Excel and analytical skills; able to reconcile data from multiple systems.
• Hands-on experience using AI tools to improve productivity and workflows.
• Clear written and verbal communication; comfortable presenting to groups.
• Ownership, problem-solving; able to manage competing priorities independently.
• People-first mindset; collaborative across functions and countries.

Responsibilities

• Benefits operations: support enrollments, events, status changes, and terminations across platforms.
• Ensure data accuracy: reconcile deductions, enrollment records, and carrier invoices.
• Be a reliable point of contact for questions; own requests from start to finish.
• Create guides, FAQs, and training materials to educate team members.
• Test new tools and automated workflows to improve efficiency.
• Coordinate with brokers, carriers, payroll, and EOR partners

Skills

Operational experience

Excel & analytics

AI tools usage

Communication & presentations

Ownership & problem-solving

People-first mindset

Tools

Workday

Job description

Cloudbeds seeks a detail-oriented Global Payroll & Benefits specialist to support enrollments, events, and changes across platforms. You’ll ensure data integrity and act as a trusted contact for team members, creating guides and training materials to simplify complex benefits topics.

You’ll test new tools, automate workflows, and collaborate with brokers, payroll, and EOR partners to deliver accurate, timely benefits worldwide in a fully remote environment.