Global Atlassian Admin | Jira, Confluence & Automation

Winsupply

United States

On-site

USD 110,000 - 170,000

Full time

8 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Winsupply is seeking an experienced Atlassian Administrator to oversee, optimize, and scale Jira, Confluence, JSM, and Loom across the enterprise. You will manage user provisioning, security, integrations, and custom workflows to enable seamless collaboration for development, product, and operations teams.

You’ll evaluate and install third-party apps, implement SSO with Okta, and drive platform migrations, automations, and reporting.

Qualifications

2–5+ years of hands-on Jira Software, Jira Service Management, and Confluence administration in an enterprise setting.
Deep understanding of Atlassian Cloud architecture, JQL, automation, and scheme configurations.
Strong ITIL/ITSM knowledge as applied to Jira Service Management.
Solid knowledge of Agile methodologies (Scrum, Kanban) and mapping to Jira configurations.
Excellent communication to translate technical concepts to non-technical stakeholders.
Familiarity with Atlassian REST APIs and basic scripting (Python/JSON) for custom automation.
Active Atlassian Certifications preferred: ACP-120/ACP-100/ACP-610, ACP-200.

Responsibilities

Serve as the global administrator for Jira Software, Jira Service Management, Confluence, and Loom; standardize configurations across the Atlassian suite.
Audit workflows and configurations; drive standardization across the Atlassian stack.
Manage user provisioning, group management, and security with Atlassian Guard (SSO/SCIM).
Install and manage third-party apps (Tempo) and Marketplace plugins per security standards.
Integrate Atlassian with Okta for SSO and automated provisioning (SCIM).
Integrate Jira/Confluence with external CI/CD tools (GitHub, GitLab, Jenkins, Datadog) via webhooks/APIs.
Lead platform migrations, upgrades, and consolidation efforts.
Design/maintain Jira projects, workflows, permissions, notifications, and screens.
Configure JSM for IT/service desks with SLAs, queues, and portals.
Develop Atlassian Automation rules and complex JQL for reporting and dashboards.
Architect Confluence hierarchy and Loom workspace; manage access and retention policies.
Provide top-tier internal support for Atlassian incidents and requests.
Create training materials and guides to drive user adoption; advise on workflow improvements.
Other duties as assigned.