Global Analytics Lead (Remote in Barcelona or Madrid)

Openkrill; United States; Remote; USD 67,000 - 101,000; Full time

Job summary

Docplanner Group is seeking a senior analytics leader to scale a global team of 2–3 analysts and drive AI-first data initiatives. You will partner with VPs and cross-functional teams to surface actionable insights, build scalable data models, and deliver decision-ready dashboards in Looker/Tableau.

Based in Madrid or Barcelona with remote-first practices, you will shape data strategy across multiple markets, lead experiments, and translate complex data into clear business narratives for senior

Qualifications

• Degree in a quantitative field (Engineering, Stats, Math, Physics, or similar).
• +5 years analytics experience, including 1–2 years leading analysts.
• Strong SQL skills (Redshift preferred); Python is a plus.
• Experience designing scalable data models and automations.
• Experience scaling AI-first ways using libraries and GitHub.
• Ability to translate data into business insights for senior audiences.
• Hands-on with Superset and Tableau for dashboards.
• Cross-functional collaboration with non-technical stakeholders.
• Fluent in English; Spanish a plus.
• Madrid or Barcelona based; remote-first in Spain.

Responsibilities

• Lead and grow a team of 2–3 analysts; prioritise and manage agile workflows.
• Coach analysts to improve quality and impact, not just output.
• Collaborate with global and local stakeholders to align impact.
• Develop AI-first analytics, reusable code, and scalable architectures.
• Create Looker/Tableau dashboards for non-technical stakeholders.
• Translate business needs into data requirements across BI, Data Platform, and Product Analytics.
• Lead experiments (A/B tests) and surface actionable insights.

Skills

SQL

Python

English fluency

Education

Degree in quantitative field

Tools

Superset

Tableau

GitHub

Job description

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: https://pro.doctoralia.es/pro.doctoralia.es http://pro.doctoralia.es

Why join us?

• Real impact – We help doctors help patients.
• At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.
• Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description

Leading the analytics team

• Manage and grow a team of 2-3 analysts: organise workload, set priorities, and keep a healthy pace using agile ways of working (sprints, backlog, clear intake)
• Coach analysts to grow technically and professionally; hold them accountable for quality and impact, not just output
• Coordinate and align with stakeholders, both global and local, ensuring the team's work lands where it matters most

AI-first team & tooling

• Coach and upskill the team to work AI-first; using AI to query, code, and analyse faster and more consistently
• Set the foundations for this to scale: shared libraries, reusable code, and architecture (e.g. GitHub-based repositories) so AI-first practices are systematised, not dependent on individual habits

Driving analytics for Individual Doctors & Clinics

• Partner directly with the VP of Individual Doctors and the VP of Clinics to understand their businesses, identify gaps, and surface opportunities
• Lead deep dives that go beyond describing what happened to explain why, and what to do about it
• Propose, run, and analyse experiments (A/B tests and beyond) that inform business decisions

Data models & dashboards

• Build and maintain data models and automations that scale across all 13 markets
• Build dashboards in Looker and/or Tableau that non-technical stakeholders can actually use to make decisions
• Keep the team's outputs consistent with BI's dashboard and data standards, escalating gaps rather than working around them

Bridging business and data teams

• Act as the translation layer between business needs (VP of Individual Doctors, VP of Clinics) and Docplanner's data organisation: BI, Data Platform, and Product Analytics
• Bring the right requirements to each team, and push back respectfully when scope or timelines don't match business priority
• Go deeper into a specific market when local teams need dedicated analytical support

AI-generated insights

• Build and maintain the interpretation layer between our data systems and end users, turning metrics and models into AI-generated insights people can act on, not just more data to read
• Surface market performance insights from our metrics and models, and deliver them directly to senior stakeholders in a clear, decision-ready format

Qualifications

What will help you thrive?

• Degree in a quantitative field (Engineering, Statistics, Mathematics, Physics, or similar)
• +5 years of relevant analytics experience, including +1-2 years leading analysts
• Very good SQL skills (Amazon Redshift preferred); Python is a plus
• Proven experience designing and maintaining automations and scalable data models. Setting up or scaling AI-first ways of working for a data/analytics team (e.g. AI-assisted querying and coding, shared prompt or code libraries, reusable architecture in GitHub or similar)
• Skilled at digesting complex data into business language able to summarise findings and frame them as a clear narrative, not just a report, for senior non-technical audiences
• Hands-on experience with Superset and/or Tableau, building dashboards for non-technical audiences
• Working knowledge of basic statistical modelling and concepts such as regression analysis and A/B testing
• Experience working cross-functionally, partnering with non-technical stakeholders across departments
• Professional fluency in English (Spanish is a plus)
• Based in Madrid or Barcelona is ideal, this is a remote-first team with most colleagues based in Spain.

Extra advantage

• Experience in tech companies and/or start-ups and consultancy
• No prior experience in healthcare or SaaS required, but curiosity about both is essential.

What makes this role exciting?

Our company has grown from a small startup into a global organization, and this role is central to the next phase of that journey. You will help ensure new products and process changes land in the local markets and take ownership of specific processes with key business impact.

This is a role for someone who enjoys solving ambiguous problems and leading with data, bringing structure to complexity, and making things happen across multiple stakeholders.

Your first project is the Individuals CS workstream of the Noa Practice launch: taking our existing Agenda Premium PLUS and VIP clients onto the new EHR and invoicing modules, and adding Doctoralia Practice to the retention toolkit — without losing them along the way.

In parallel or after that, you will deep dive in specific parts of the customer journey, such as onboarding, and identify and lead end to end optimizations and segmentations.

In this role, you are contributing by…

• Acting as a counterpart to Global VP Individuals in scaling key products and processes, fully owning the outcomes of the projects
• Leading the execution of key strategic projects / initiatives in the markets, working hand in hand with local teams in our DP countries
  Define global plan for implementing new products across existing product suite
  Scale results, experiments, and learnings from one market into global project
  Liaise with in-market stakeholders to align on project direction and status
  Act as a Project Owner for selected initiatives, coordinating stakeholders, timelines, risks, and follow-up
  Collaborate with teams on related CRM changes
  Collaborate with global Product team
• Leading specific parts of the customer journey, such as onboarding of new customers
  Own the Onboarding Success KPI and drive continuous improvement
  Lead tests and segmentations to improve the onboarding process
  Identify successes and gaps with data and direct customer feedback
  Collaborate with Ops team on efficiencies and AI solutions to lift Onboarding Success and customer satisfaction
  Keep Onboarding training content updated and work with the markets to ensure it lands with the Customer Success team

Qualifications / What will help you thrive?

• Experience in Customer Success, onboarding, or CS ops/strategy, with hands-on experience in product and/or project management.
• Data/AI-literate — reads das