Global Air Ambulance Operations Coordinator

19300 Intermountain Medical Transport LLC; United States; On-site; USD 41,000 - 62,000; Full time

Job summary

Intermountain Health seeks an Air Ambulance Coordinator to manage end-to-end coordination of domestic and international critical care medical transport missions. You will ensure regulatory compliance, documentation, and real-time updates while delivering exceptional customer service in high-pressure environments.

You will work with hospitals, pilots, aviation administration, and medical flight crews to ensure safe, compliant operations and accurate mission execution from intake to follow-up.

Qualifications

• 3+ years in aviation or healthcare operations, charter coordination, dispatch, or operational control.

Responsibilities

• Deliver exceptional customer service in high-pressure transport.
• Communicate verbally and in writing across teams.
• Think critically and solve real-time problems.
• Manage multiple high-priority tasks simultaneously.
• Maintain operational accuracy and attention to detail.
• Collaborate across cross-functional teams including pilots and medical crews.
• Understand aviation terms and basic medical terminology.

Skills

Customer service

Verbal communications

Critical thinking

Multitasking

Attention to detail

Team collaboration

Adaptability

Aviation terminology

Medical terminology

Tools

Proficiency with computer systems

Job description

Intermountain Health seeks an Air Ambulance Coordinator to manage end-to-end coordination of domestic and international critical care medical transport missions. You will ensure regulatory compliance, documentation, and real-time updates while delivering exceptional customer service in high-pressure environments.

You will work with hospitals, pilots, aviation administration, and medical flight crews to ensure safe, compliant operations and accurate mission execution from intake to follow-up.