Global Account Manager, MTDC

Vertiv Co; Westerville (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

Vertiv seeks a Global Account Manager to drive strategy, growth, and enterprise-wide alignment for our largest global accounts. You will influence senior stakeholders, coordinate cross-functional teams, and expand strategic partnerships with data center customers.

You will partner with regional sales and service teams to deliver measurable business impact while managing opportunities and long-term account plans. Travel 25–50% is required.

Qualifications

• Must have 5–8 years of customer-facing experience in a Sales/Account Leadership role with high-profile accounts.
• Demonstrated ability to close complex transactions through direct influence with multiple decision makers.
• Excellent organizational, analytical, and interpersonal skills.
• Self-starter who can lead projects to completion with minimal supervision.

Responsibilities

• Support development and profitable growth of assigned global key data center accounts.
• Interface between customer and organization for strategic, commercial, and account activities across HQ, regions, and business units.
• Build and maintain executive-level relationships to strengthen satisfaction and long-term partnership alignment.
• Develop and execute short- and long-term account strategies aligned to corporate objectives.
• Identify and expand new business opportunities within accounts and adjacent market segments.
• Execute strategic account planning and analysis to position solutions and value propositions.
• Deliver executive-level communications with data-driven insights and strong business justification.
• Collaborate cross-functionally to ensure contract execution and aligned delivery of products and services.
• Maintain disciplined opportunity management within CRM ensuring visibility and forecasting accuracy.
• Perform other duties as assigned.

Skills

Executive presence

Commercial acumen

Strategic account management

CRM / forecasting

Cross-functional collaboration

Influencing stakeholders

Education

BA or BS in Business, Marketing, Communications, or similar field

MBA or other advanced degree

Tools

CRM systems

Job description

Job Summary

Vertiv's Global Account Managers are responsible for supporting Global Account Directors in driving strategy, growth, and enterprise-wide alignment across the organization's largest global accounts. They will be accountable for supporting acceleration of revenue expansion through innovative product solutions, expanded service offerings, and deeper strategic partnerships. Acting as a trusted advisor to senior client stakeholders, the role requires the ability to influence and guide decision-makers at all levels while aligning cross-functional teams to deliver measurable business impact.

Success in this position demands strong executive presence, commercial acumen, and the ability to lead across complex, matrixed environments. The Global Account Manager will partner closely with lines of business, regional sales and service organizations, and senior leadership to ensure seamless execution and exceptional customer outcomes. Collaboration across global divisions is essential, as is the ability to build credibility and lasting relationships with senior leaders within each client organization.

Responsibilities

• Support the development and profitable growth of assigned global key data center accounts, driving long-term strategic value and lifecycle account management.
• Serve as an interface between the customer and the organization, representing the company in strategic, commercial, and account-related activities across headquarters, regions, and business units.
• Build, develop, and maintain executive-level relationships to strengthen customer satisfaction, retention, and long-term partnership alignment.
• Develop and execute short- and long-term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.
• Identify and expand new business opportunities within assigned accounts and adjacent market segments, increasing account penetration and solution adoption.
• Execute strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.
• Deliver executive-level communications, effectively influencing decision-makers through data-driven insights and clear business justification.
• Collaborate cross-functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.
• Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.
• Perform other duties as assigned.

Minimum Qualifications

• BA or BS in Business, Marketing, Communications, or similar field
• 5-8 years of customer-facing experience in a Sales/Account Leadership role working with high profile accounts.
• Demonstrated ability to close complex transactions through direct influence with multiple decision makers.
• Excellent organizational, analytical, and interpersonal skills.
• Must be a self-starter and follow projects to completion with minimal supervision.
• Must be able to work under different levels of pressure with strong interpersonal and leadership skills.
• Must be an effective motivator with an enthusiastic desire to succeed.

Preferred Qualifications

• MBA or other advanced degree.
• Project management expertise.

Travel Required

Travel 25-50% - Extensive domestic and some international travel will be required as needed.