Global Account Manager II

BCD Travel; United States; Remote; USD 108,000 - 127,000; Full time

Benefits offered by this job

Flexible hours

Remote opportunities

Career development

Travel industry perks

Job summary

BCD Travel seeks a Global Account Manager II to lead a Media & Entertainment client portfolio across US, UK, and beyond. This remote, full‑time role focuses on retention, contract negotiation, implementation, and strategic guidance delivered to high‑level client stakeholders.

You will coordinate global plans, manage budgets and profitability, and drive service excellence while traveling domestically and internationally as needed.

Qualifications

• Extensive travel industry experience in account management.
• Experience managing large multinational accounts.
• Fluent English communication, both written and spoken.

Responsibilities

• Coordinate central communication across regions for BCD Travel and client initiatives.
• Formulate multi-national business plans to grow revenue and reduce costs.
• Develop SLAs for service, financials, MIS/CDS and program performance.
• Create and manage budgets, billing, and profitability.
• Build relationships with client decision makers at all levels.
• Negotiate contract terms and manage contractual obligations.
• Identify opportunities to leverage global technology tools and new processes.

Skills

Travel exp

Global accounts

Communication

Cross-functional

Domestic & intl travel

Account management

Job description

Global Account Manager II

Date: Oct 29, 2026

Location: US, Virtual, NOAM

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits

Global Account Manager II (Remote)

Full time, Two Openings - United States (East coast with the ability to once monthly commute to NYC) or United Kingdom

In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.

What You'll Do

• Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests
• Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition
• Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators
• Create and manage to budgets and financials (includes billing, payment & profitability)
• Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer
• Negotiate client contract terms and manage to all contractual terms
• Identify opportunities to use global technology tools and new processes

What You'll Bring

• Extensive travel industry experience in account management
• Experience implementing and managing large market/ global clients
• Thorough knowledge of business travel management and travel industry technology
• Effective communication skills (oral, written & presentation) in English
• Experience managing cross functional work teams
• Ability to travel domestically & internationally on regular basis

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

Why you'll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by exploring our career site and checking out our social media:

• Career site BCD
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.bcdtravel.com/blog/

What's in it for you

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II, Media & Entertainment is between $108,000 and $127,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We're dedicated to building a diverse, inclusive and authentic workplace.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].