Global Account Manager II

Bcd-e53600d2; United States; Hybrid; USD 108,000 - 127,000; Full time

Benefits offered by this job

Flexible working hours

Remote opportunities

Career growth opportunities

Generous vacation days

Wellbeing and compensation package

Job summary

BCD Travel, a leader in global travel management, seeks a Global Account Manager II for a Media & Entertainment client portfolio. You will manage client relationships across regions, oversee budgets, and drive strategic initiatives to maximize revenue and reduce costs.

Role requires extensive travel and the ability to lead cross-functional teams while delivering high-touch consultancy and strategic guidance to clients on a global scale.

Qualifications

• Extensive travel industry experience in account management.
• Experience implementing and managing large market/global clients.
• Thorough knowledge of business travel management and travel industry technology.
• Experience managing cross functional work teams.
• Ability to travel domestically and internationally on a regular basis.

Responsibilities

• Coordinate central communication across regions for BCD Travel and client initiatives.
• Formulate and manage multi-national business plans to increase revenue and reduce risk.
• Develop SLAs for service, financials, MIS/CDS, program performance, technology, and communication.
• Create and manage budgets and financials (billing, payment, profitability).
• Establish and maintain relationships with key customer decision makers at all levels.
• Negotiate client contract terms and ensure adherence to contractual terms.
• Identify opportunities to leverage global technology tools and new processes.

Skills

Travel industry experience

Global account management

Business travel knowledge

Cross-functional leadership

Willingness to travel

Job description

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Date: Oct 29, 2026

Location: US, Virtual, NOAM

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

Full time, Two Openings - United States (East coast with the ability to once monthly commute to NYC) or United Kingdom

In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.

What You’ll Do

• Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests
• Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition
• Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators
• Create and manage to budgets and financials (includes billing, payment & profitability)
• Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer
• Negotiate client contract terms and manage to all contractual terms
• Identify opportunities to use global technology tools and new processes

What You’ll Bring

• Extensive travel industry experience in account management
• Experience implementing and managing large market/ global clients
• Thorough knowledge of business travel management and travel industry technology
• Experience managing cross functional work teams
• Ability to travel domestically & internationally on regular basis

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .

Get to know us by exploring our career site and checking out our social media:

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Work at the forefront of travel technology and help shape the future of business travel

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Work From Anywhere opportunity for 60 days per year

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II, Media & Entertainment is between $108,000 and $127,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].