Global Account Manager

BCD Travel; United States; Remote; USD 80,000 - 115,000; Full time

Job summary

Join a forward-thinking company as a Global Account Manager, where you will play a pivotal role in client retention and contract negotiation. This position offers the chance to shape global travel programs and work closely with key decision-makers. You will lead a dynamic team, ensuring customer satisfaction and driving business success. With a commitment to flexibility and work-life balance, this role provides a unique opportunity to thrive in a virtual environment while contributing to a company recognized for its innovative approach to travel management.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Comprehensive wellbeing tools

Industry perks and discounts

Inclusive work environment

Qualifications

• Prior experience in travel management or related business travel account.
• Extensive business travel industry experience required.

Responsibilities

• Develop a global travel program with clients.
• Manage Global Program Management team and provide coaching.

Skills

Account Management

Client Retention

Contract Negotiation

Sales of Products and Services

Business Planning

Relationship Building

Job description

Global Account Manager

Date:

Apr 25, 2025

Location:

US, Virtual, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Global Account Manager(Remote)

Full time, United States

In this role, you will be responsible for client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, and establishing relationships with key decision-makers in multiple regions, staff development, business continuance and escalation of operational issues.

As aGlobal Account Manager, you will

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  Develop a truly global travel program with your client

  
  


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  Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program

  
  


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  Manage Global Program Management team and provide coaching and mentoring

  
  


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  Establish and maintain relationships with key customer decision-makers

  
  


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  Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation

  
  


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  Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met

  
  

About you

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  Prior travel management company or related business travel account experience desired

  
  


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  Account management experience required

  
  


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  Extensive business travel industry experience

  
  


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  Solid Regional or Global Program Management experience

  
  


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  Experience in implementing and managing large market/global clients

  
  


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  Ability to travel when needed

  
  

About us

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities


• Opportunities to grow your skillset and career


• Generous vacation days so you can rest and recharge


• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools


• Travel industry professional perks and discounts


• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager is between $80,000 and $115,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].

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