Global 24/7 Storage Services Specialist (TS/SCI)

CACI; Chantilly (VA); On-site; USD 90,300 - 189,600; Full time

Job summary

CA C I is seeking a Storage Services Specialist to support the Defense Intelligence Agency on a high‑impact IT services program. The role covers secure, 24/7 storage operations, incident resolution, data backups, DR/COOP participation, and vulnerability remediation across NetApp, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center ecosystems.

The ideal candidate will hold TS/SCI with poly, NCDA or equivalent, and 6+ years’ hands‑on storage experience, with a history of coordinating with

Qualifications

• Must hold a current Top Secret/SCI clearance with ability to obtain poly prior to start.
• NetApp Certified Data Administrator (NCDA) – ONTAP or an equivalent OEM vendor certification
• DOD 8140 Certification applicable to role (minimum Security+)
• An AA and 14+ years of experience, BS/BA and 12+ years of experience, MS/MA and 10+ years of experience, or PhD and 8+ years of experience
• Minimum of 6 years of hands‑on experience integrating, operating, and maintaining IT hardware and software solutions (specifically enterprise storage systems)
• Ability to coordinate effectively with engineering resources for advanced troubleshooting and work closely with technical writers and engineering peers
• Willingness to learn new skills and new technologies.

Responsibilities

• Serve as a key technical member of the global, 24/7 operations team, providing secure, continuous support for all physical and virtual storage systems during the System Development Life Cycle (SDLC)
• Perform operational activities, including incident analysis, troubleshooting, hands-on touch labor, and break/fix resolution for all storage-related hardware, software, and solutions
• Provision, configure, and manage allocations, throughput, and permissions for all data shares, network drives, and shared storage systems
• Execute routine data backups, replication, verification, and restoral services to meet strict data-related SLAs. Actively participate in disaster recovery (DR) and Continuity of Operations (COOP) exercises
• Monitor capacity, performance, and service-level metrics to maintain an optimal user experience, identify trends, and resolve potential issues before they become incidents
• Maintain the physical and logical security of data at rest and in transit. Provide continuous patch management for designated workstations, servers, and storage nodes across all network domains
• Develop test cases and scripts for Beta and Acceptance testing; utilize Lab facilities to investigate incidents and validate new component designs before field deployment
• Draft or assist in drafting standard operating procedures (SOPs), knowledge base articles, and technical content for contract deliverables

Skills

Clearance TS/SCI with poly

Storage expertise

Willingness to learn

Education

AA/BA/MS/PhD with corresponding years of experience

Tools

NCDA (ONTAP)

DOD 8140 Security+

Job description

CA C I is seeking a Storage Services Specialist to support the Defense Intelligence Agency on a high‑impact IT services program. The role covers secure, 24/7 storage operations, incident resolution, data backups, DR/COOP participation, and vulnerability remediation across NetApp, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center ecosystems.

The ideal candidate will hold TS/SCI with poly, NCDA or equivalent, and 6+ years’ hands‑on storage experience, with a history of coordinating with