Glendale Sales Lead

Salvation Army Tucson; Glendale (CA); On-site; USD 19,775 - 28,165; Part time

Job summary

The Salvation Army Tucson is seeking a part-time Sales Lead for the Glendale Thrift Store. This role involves supporting daily store operations and enhancing customer satisfaction while contributing to our Adult Rehabilitation Program.

The ideal candidate will have at least one year of retail experience, excellent communication skills, and the ability to work flexible shifts, including evenings and weekends.

Qualifications

• Must have a minimum of one-year previous retail experience; supervisory experience preferred.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Take an active role and partner with the Store Manager in daily store operations.
• Assist the Store Manager to monitor and analyze key performance indicators.
• Ensure high levels of customer and donor satisfaction through excellent service.

Skills

Customer service

Teamwork

Problem-solving

Education

High School Diploma or equivalent

Job description

Job Category

Thrift Stores - all positions

Requisition Number

PASAD024416

• Part-Time
• Rate: $17.40 USD per hour

Locations

Showing 1 location

Description

Rate: $17.40 per hour

About the ARC: The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About our Retail Team: Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Glendale Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem‑solving and teamwork skills, while contributing to the success of our Program and its participants.

The Salvation Army is hiring for part‑time Sales Lead at our Pasadena main thrift store. Great opportunity to get a start or improve your retail and customer service skills while contributing to the success of our Adult Rehabilitation Program.

Qualifications

• High School Diploma or equivalent.
• Must have a minimum of one-year previous retail experience; supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Essential Duties and Responsibilities

1. Take an active role and partner with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management, and ARC merchandising standards.
2. Assume responsibility for all day‑to‑day store operations, including personnel and cash handling, in the absence of the Store and/or Assistant Manager.
3. Assist the Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
4. In the absence of the Store Manager and Assistant Manager, schedule store employees, coordinate daily morning and shift‑change team meetings, and provide coaching, training, and development.
5. Ensure high levels of customer and donor satisfaction through excellent service and maintain good community relations.
6. Support Back Room Processing to ensure processors/workers meet daily processing goals.
7. Supervise, support, and conduct reporting of program beneficiaries if Work Therapy Assignments are in place at the store.
8. In the absence of the Store Manager and Assistant Manager, protect and secure store currency, inventory, and property, including bank deposits, products for sale, and equipment.
9. Ensure building is secured during non‑operating hours with alarm system arming and alert protocol.
10. Maintain safety measures consistent with ARC policy and governmental regulations, and report incidents immediately; assist with weekly store meetings.
11. May be transferred or relocated to other stores based on business needs.
12. Complete all tasks assigned by District Sales Manager, Command Retail Directors and Command Administration.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Part‑time associates may be scheduled to work any part‑time shift, including evenings, weekends, and holidays.

Education

High School or Equivalent or better.

Experience

1 year required. Supervisory experience preferred.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.