Glasses Retail Advisor - Style & Service Leader

Warby Parker; Watertown (MA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and drive the customer shopping experience. You’ll influence the in-store experience through product knowledge, service excellence, and ideas for improving retail processes.

Ideal candidates bring a service mindset, a proactive approach to problem-solving, and a passion for fashion and technology. This role emphasizes teamwork, inclusivity, and exceptional customer interactions daily.

Qualifications

• Background in customer-facing service roles with a positive attitude.
• Ability to communicate Warby Parker's values clearly on the sales floor.
• Proactive, adaptable problem-solver who thrives in a fast-paced environment.
• Strong teamwork and respectful interaction with customers and colleagues.

Responsibilities

• Communicate Warby Parker values on the sales floor.
• Delight customers with exceptional service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ways to improve retail and the shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating others with respect.

Skills

Customer service

Communication

Problem solving

Team player

Organized

Adaptable

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and drive the customer shopping experience. You’ll influence the in-store experience through product knowledge, service excellence, and ideas for improving retail processes.

Ideal candidates bring a service mindset, a proactive approach to problem-solving, and a passion for fashion and technology. This role emphasizes teamwork, inclusivity, and exceptional customer interactions daily.