Glasses Retail Advisor: Elevate Customer Experience

Warby Parker; Cumming (IA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid holidays

Vacation days

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to customers in our stores. You will share brand values, provide expert styling advice, and help shape the in-store experience with a proactive, team-oriented approach.

The role emphasizes fast-paced, customer-facing work with opportunities to influence store processes and initiatives, while enjoying benefits for full-time employees and a competitive compensation package.

Qualifications

• Front-line customer service experience in a fast-paced environment.
• Ability to articulate Warby Parker values and brand.
• Strong product knowledge and styling advice.
• Collaborative mindset and willingness to support team goals.
• Organized, detail-oriented and able to manage multiple tasks.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service and engagement.
• Demonstrate product knowledge and provide styling advice.
• Contribute ideas to improve the retail shopping experience.
• Anticipate needs of customers and teammates, offering support as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team player

Organized

Energetic self-starter

Adaptable problem-solver

Attention to detail

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to customers in our stores. You will share brand values, provide expert styling advice, and help shape the in-store experience with a proactive, team-oriented approach.

The role emphasizes fast-paced, customer-facing work with opportunities to influence store processes and initiatives, while enjoying benefits for full-time employees and a competitive compensation package.