Glasses Retail Advisor: Elevate Customer Experience

Warby Parker; Dedham (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional customer service in our Dedham, MA location. You will share our values, assist customers with product knowledge, and contribute to improving the in-store experience.

We value proactive problem-solving, teamwork, and a passion for fashion and technology. This role offers opportunities for growth within a fast-paced retail environment and competitive compensation.

Qualifications

• Customer-facing experience in service-minded environment.
• Ability to work in a fast-paced, high-growth company.
• Strong communication and interpersonal skills.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Contribute to improving the glasses-shopping experience and store processes.
• Support team and customers as needed with a proactive approach.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Detail-oriented

Fashion interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional customer service in our Dedham, MA location. You will share our values, assist customers with product knowledge, and contribute to improving the in-store experience.

We value proactive problem-solving, teamwork, and a passion for fashion and technology. This role offers opportunities for growth within a fast-paced retail environment and competitive compensation.