Vision Retail Advisor: Elevate Customer Experience

Warby Parker; New York (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays

401(k) with company match

Paid sick leave

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and help customers find the right eyewear. You’ll share product knowledge, guide decisions, and contribute to a friendly, efficient store experience.

You’ll thrive in a fast-paced, team-oriented environment, demonstrate proactive problem solving, and represent Warby Parker’s values with every interaction. This role emphasizes inclusivity, on-going learning, and collaboration across teams, with a compensation package that

Qualifications

• Experience in customer-facing roles in service-minded environments.
• Excellent verbal and written communication skills.
• Ability to learn quickly and share product knowledge with customers.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through service
• Demonstrate product knowledge and style advice
• Dream up ways to reinvent the retail and glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture by respectful interactions

Skills

Customer service

Communication

Product knowledge

Retail

Teamwork

Problem-solving

Attention to detail

Fashion

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and help customers find the right eyewear. You’ll share product knowledge, guide decisions, and contribute to a friendly, efficient store experience.

You’ll thrive in a fast-paced, team-oriented environment, demonstrate proactive problem solving, and represent Warby Parker’s values with every interaction. This role emphasizes inclusivity, on-going learning, and collaboration across teams, with a compensation package that