Glasses Experience Specialist: Service & Style

Warby Parker; Montvale (NJ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Employee Stock Purchase Plan

Free eyewear

Paid sick leave

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the floor and share expert product knowledge. You’ll help elevate the glasses-shopping experience, embody our brand values, and contribute to team successes in a fast-paced retail environment.

Ideal candidates bring customer-facing experience, strong communication, adaptability, and an entrepreneurial spirit. This role emphasizes inclusivity, teamwork, and a proactive attitude in helping customers and colleagues alike.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate with a variety of people.
• Proactive, adaptable problem-solver who reacts quickly.
• Energetic self-starter with an entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be ready to lend a hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service experience

Excellent communication

Team player

Adaptable problem-solver

Interest in fashion and tech

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the floor and share expert product knowledge. You’ll help elevate the glasses-shopping experience, embody our brand values, and contribute to team successes in a fast-paced retail environment.

Ideal candidates bring customer-facing experience, strong communication, adaptability, and an entrepreneurial spirit. This role emphasizes inclusivity, teamwork, and a proactive attitude in helping customers and colleagues alike.