Glass Quality Ambassador

Pilkington North America Inc.; Lexington (KY); On-site; USD 33,000 - 46,000; Full time

Job summary

Pilkington North America Inc. in Kentucky seeks a Safety and Quality–oriented Glass Inspector to ensure compliance with specifications and production standards.

You will judge glass per fabrication specs, repair rejects when feasible, and generate weekly IPPM and IRC reports to support countermeasures. This role requires physical workload, strong communication, and exacting reporting skills; you will participate in monthly cross‑functional reviews to align specifications and drive PDCA

Qualifications

• High school diploma is required.
• Ability to perform physical duties (lift and handle glass, operate buffing wheel, and other glass tools).
• Expert knowledge of glass specifications.
• Computer skills to generate reports.
• Safety oriented and compliant with company guidelines.

Responsibilities

• Judges glass according to fabrication specifications.
• Repairs rejects where feasible (scratches, chips, etc.).
• Maintains weekly IPPM and IRC reports and communicates back to fabrication site for countermeasures.
• Generates defect maps for top pareto defects and cost drivers, and reports to fabrication site.
• Participates in monthly reviews between customer quality ambassador, assembly quality representative, engineer, and fabrication quality engineer to ensure PDCA improvements and specification alignment.

Skills

Safety orientation

Quality minded

Strong communication

Interpersonal skills

Education

High School Diploma

Tools

Buffing wheel

Glass handling tools

Report generation software

Job description

• Follows the necessary Safety, Health and Environmental guidelines required during the execution of activities at all times.
• Judges glass according to glass specification from fabrication
• Repairs rejects where feasible (scratches, chips, etc.)
• Maintains weekly Internal PPM (IPPM) and Internal Reject Cost (IRC) reports and communicates back to fabrication site for countermeasures
• Generates defect maps for top pareto defects and cost drivers, and reports to fabrication site to support countermeasure activity
• Participates in monthly reviews between customer quality ambassador, assembly quality representative, and engineer, and fabrication quality engineer to ensure the following:
• IPPM & IRC trend and improvement PDCA
• Specification alignment between team so as to not over or under reject material

Qualifications Desired:

• Safety and Quality oriented
• Self-motivated with excellent communication and interpersonal skills
• Participates in monthly reviews between customer quality ambassador, assembly quality representative, and engineer, and fabrication quality engineer to ensure the following:
• IPPM & IRC trend and improvement PDCA
• Specification alignment between team so as to not over or under reject material

Qualifications Required:

• High school diploma
• Able to perform physical duties required by position (lift & handle glass, operate buffing wheel, and other glass tools)
• Must possess expert knowledge of glass specifications
• Computer skills required to generate reports
• Safety oriented.

Equal Opportunity Employer
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