Glamping Camp Facilities Lead & Maintenance Ops

Under Canvas; Pigeon Forge (TN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Flexible Time Off

401K (hourly minimum as required bylaw

Heavily discounted tents for Under Can

Bar N Ranch lodge and cabin discounts

Lifestyle partner brand and industry

Employee Assistance Program

Job summary

Under Canvas is seeking a Camp Facilities Manager to oversee on-site maintenance and safety at Smoky Mountain, Pigeon Forge. You will lead the Facilities team, manage preventive tasks, and collaborate with the Operations Manager to ensure guest-ready facilities.

Ideal candidates have 2+ years as a maintenance technician with supervisory experience, strong budgeting skills, and a commitment to high-quality guest service in an outdoor camp setting.

Qualifications

• High School Diploma, GED, or equivalent years of experience.
• Maintenance technician experience min 2 years with at least 1 year supervisory.
• Experience in plumbing, septic, gas, electrical, generators, landscaping, road/water maintenance.
• Input for maintenance department budget and absence coverage.
• Demonstrated commitment to customer service and safety.

Responsibilities

• Respond quickly to evolving on-site situations.
• Lead the Facilities team and assist OM with hiring and reviews.
• Oversee routine and preventive maintenance across property assets.
• Manage budget, purchases, and operating expenses to meet goals.
• Maintain SOPs, safety standards, and cross-team collaboration.

Skills

Supervisory experience

Maintenance expertise

Customer service

Communication skills

Problem solving

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Under Canvas is seeking a Camp Facilities Manager to oversee on-site maintenance and safety at Smoky Mountain, Pigeon Forge. You will lead the Facilities team, manage preventive tasks, and collaborate with the Operations Manager to ensure guest-ready facilities.

Ideal candidates have 2+ years as a maintenance technician with supervisory experience, strong budgeting skills, and a commitment to high-quality guest service in an outdoor camp setting.