GIS/CAD Analyst

Cy-Fair Fire Department; Houston (TX); On-site; USD 111,723,000 - 114,754,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability

Supplemental Insurance

HSA with Employer Contribution

Job summary

The Cy-Fair Fire Department seeks a skilled GIS Analyst to support GIS and CAD operations, ensuring accurate geographic information for emergency response and 9-1-1 call-taking. You will maintain GIS mapping, develop maps, run spatial analyses, and coordinate with IT and vendors.

The role emphasizes data integrity, documentation, and technical support, with a focus on GIS/CAD troubleshooting and end-user assistance in a full-time, hourly, non-exempt position.

Qualifications

• Associate’s degree in IT/GIS or related field required or equivalent experience.
• Two+ years IT/GIS experience preferred with strong GIS/CAD skills.
• Proficiency in Esri ArcGIS suite; experience with ArcGIS Pro/Map/Editor/Tools.
• Strong analytical, communication, and documentation abilities.

Responsibilities

• Maintain and update GIS mapping and CAD data for dispatch operations.
• Perform spatial analyses and develop maps and reports for decisions.
• Troubleshoot GIS/CAD systems and provide user support and documentation.
• Develop workflows, datasets, and GIS products for projects and operations.
• Assist with CAD configurations and data management for incident response.

Skills

GIS analysis

Cartography

Data interpretation

Problem solving

Communication skills

Education

Associate’s degree in IT/GIS or related field

High school diploma or GED

Texas driver's license

CPR certification (American Heart Association)

GIS certification (preferred)

Tools

ArcGIS Pro

ArcMap

ArcGIS Suite

SQL Server

Python

ModelBuilder

VB.NET

Job description

Emergency: Dial 911
Office: 281-550-6663
Fax: [phone]

The Cy-Fair Fire Department is seeking a highly skilled and detail-oriented GIS Analyst to support the department’s Geographic Information System (GIS) and Computer-Aided Dispatch (CAD) operations. This position plays a vital role in maintaining accurate geographic, mapping, and dispatch data used to support emergency response, 9-1-1 call-taking, operational planning, and departmental decision-making.

The GIS Analyst is responsible for maintaining and updating GIS mapping and CAD data, performing spatial analysis, developing maps and reports, troubleshooting GIS/CAD systems, and providing technical support to department personnel. This position works closely with the Information Technology Division, department personnel, vendors, and other stakeholders to ensure GIS and CAD systems remain accurate, reliable, and effective. The position of GIS Analyst is classified as a full-time hourly non-exempt position.

Pay Rate:$39.29 per hour + .20 per year for longevity

Retirement:

TCDRS7% employee contribution, 14% employercontribution

457BVoluntary retirement account, Department contribution matches up to3%

Insurance:

Medical

• Currently through Blue Cross BlueShield

PPO HSA $5,000: The Department covers 100% of the employee premium and 90% of the family.

The department makes a quarterly contribution towards the HSA account.

Dental and Vision

• Currently throughGuardian

The Department covers 90% of the employee premium and 70% for family.

Short- and Long-Term Disability

• Currently throughGuardian

The Department pays 100% of the premium.

Supplemental Insurance:

The Department partners with Aflac for supplemental insurance. This is available for purchase by the employee. Additional Life insurance is available for purchase by the employee.

Key Responsibilities:

• Maintain and update GIS mapping and cartography used by the Cy-Fair Fire Department’s Computer-Aided Dispatch system to ensure accurate geographic information is available to department personnel.
• Perform GIS functions utilizing department computer systems, software, and programming tools to support and maintain GIS and CAD systems.
• Create and update base maps, specialty maps, spatial data, and other GIS products for internal and external use.
• Respond to GIS support requests and provide digital and web-based cartography, data management, and geographic analysis.
• Develop maps, reports, workflows, and other GIS products to support departmental projects and operational decision-making.
• Optimize CAD end-user configurations to support efficient dispatching and 9-1-1 call-taking operations.
• Maintain CAD workstation configurations and database files, including incident type codes, priority codes, emergency response areas/beats, response plans, and resource assignment tables.
• Research and verify missing street segments, new streets, addresses, and changes to response beats and zones.
• Troubleshoot GIS/CAD system issues, document anomalies, review error logs, coordinate with vendors, and track open cases or support tickets.
• Provide GIS/CAD Help Desk support and develop user documentation and reference guides.
• Create database queries, reports, and statistical analyses to support department management.
• Participate in CAD and operating system upgrades, technical training, Department Operations Center (DOC) activations, and other departmental activities as required.
• Assist IT Technicians with hardware and software maintenance on computers and mobile devices as requested.
• Perform other duties as required
• Must be at least 18 years of age.
• High school diploma or GED equivalent.
• Associate’s degree or equivalent from an accredited college or university with major coursework in Information Technology, GIS, or a related field.
• Two (2) or more years of experience in Information Technology, GIS, or a related field.
• Two (2) to five (5) years of GIS experience desired.
• Any equivalent combination of education, training, and experience may be considered.

Certifications:

• Valid Texas driver’s license with an acceptable driving record.
• Current American Heart Association CPR certification or ability to obtain within 30 days.
• Completion of NIMS IC-100, IC-200, IC-300, IC-400, IC-700, and IC-800.
• A+, Cisco, or Microsoft certification preferred.
• GIS certification preferred.

Desired Skills & Abilities:

• Experience with the Esri ArcGIS suite of products, including ArcMap, ArcGIS Pro, ArcEditor, ArcCatalog, ArcToolbox, and ArcSDE.
• Experience with GIS development technologies such as SDE, SQL Server, Python, ModelBuilder, or VB.NET.
• Strong analytical, critical-thinking, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to prepare clear reports, documentation, and technical materials.
• Strong organizational and time-management skills with the ability to manage multiple projects and meet deadlines.
• Ability to analyze data and develop effective solutions to complex GIS, CAD, and programming-related issues.
• Ability to work independently and collaboratively while maintaining positive professional relationships with department personnel, governmental jurisdictions, vendors, and other stakeholders.
• Commitment to teamwork, customer service, confidentiality, professional discretion, and continuous improvement through industry best practices.

Work Environment & Physical Requirements:

• Duties are primarily performed in an office and computer-based work environment.
• Requires prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Must maintain the physical and mental health necessary to perform assigned duties.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Additional Information

Cy-Fair FD has the right to consider any combination of education and experience in determining an individual’s qualification for this position.

It is the policy of the Cy-Fair Fire Department to subject all applicants to the following:

• Medical physical and drug testing.
• Background screening, including criminal history, employment verification, sanction screening, and sex offender registry search.

EEO Statement

Cy-Fair Fire Department is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.